Job Opportunities in United Kingdom

INTERVIEW:
01/10/24

START DATE:
07/10/24

As part of our Spa Receptionist team you are the first point of contact for prospective clients enquiring about our 5* Spa! The key responisbility for a Spa recetpionist is to deliver exceptional customer service both in person on our shop floor or over the phone.

Here at the World's first LUSH Store, we get phone calls from all across the world! We are therefore keen to welcome our next Spa receptionist who can: Think with a level head and keep calm under presssure, provide amazing experiences, both in store and over the phone, with a backdrop of facilitating life changing Spa bookings for our clientelle.

The day to day of this role requires: confidence when speaking to staff members and customers, light administration duties and is served best by people who want to build their role within one of the world's most exciting Cosmetics businesses!

There is an amount of job sharing in the team, so we need someone who has excellent communication skills (both verbal and written) who is enthusiastic, professional and has the ability to provide and take feedback on board.

Whilst your primary focus is to support the Spa (directly & indirectly) there are times where we'll need you on our Shop floor delivering Spa tours, selling Spa treatments & delivering 5* demo focussed customer service. We might even need you to host our Spa or shop floor parties!

Think you have what it takes?! We'd love to hear from you!

Lizzie, Joanne & Ross.

Living Wage

Bonus Scheme

Staff Discount (Store & Spa)

Cycle-to-work Scheme

Charity ‘give as you earn’ scheme

Health Assured

Pension Scheme UK & Ireland

Blackwells Discount

All Matters (Formerly Organi Cup)

WUKA
Company sick pay

Introductory Spa Treatment

Paid Birthday Off

Eye test vouchers

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.

We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!

Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.

In the UK we currently have offices located in Poole, Dorset and Soho, London.