Payroll Assistant

October 14, 2024

Cera Care

Stafford

OTHER

Position: Payroll Administrator - Salaried
Location: Stafford (ST18 0FX)
Contract Type: Full Time, Permanent
Salary: £35,000 per annum
About Cera
Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing in making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.
The role
Reporting to the Group Payroll Manager, you will be effectively working as a member of the overall distinct Staff Payroll team, but also assisting other Team Members where needed and covering holiday and sickness within the Carer Payroll Team.
Responsibilities:

Preparing Branch Submission Sheets and emailing to Branch Network
Ensuring all Submission Sheets are received
Manually loading Submission Sheets
Checking system generated SMP/SPP/SAP/Court Cases
Maintaining holiday processes and calculations
Processing Leavers and Starters
Preparing and completing all formal Pay enquiries, i.e. Benefit Forms
Dealing with incoming post
Dealing with incoming telephone queries from our network of Branches
Monitoring various email correspondence to responsible Team Member
Assisting other members of the Team with their checking processes and helping with any manual input that is needed
In addition to the above functions, employees are required to carry out other such other duties as may reasonably be required
Calculations and submissions of all End of Month reports to finance, HMRC and Pension provider

Core Skills & Competencies:

Disciplined individual with high standards and utmost integrity
A working knowledge of PAYE preferable but not essential as training will be given
A team player who can also work using their own initiative, with high customer care and communication skills
High degree of self-motivation and commitment
An excellent working knowledge of Microsoft Office is essential
Knowledge of Lotus Notes, Wealden Payroll Software, IAW Payroll Software, and Coldharbour Rostering System would be preferred but training will be given in house
Team Player: Valuing people as individuals and as members of a team and being committed to teamwork and co-operation
A real team is firmly and mutually committed to performance and has the following key attributes:
- Meaningful purpose
- Specific performance goals
- A common approach
- Complementary skills
- Mutual accountability

Dealing with Customers undefined Branches and Head Office

The Customer should be seen as a valued partner and it is your responsibility to ensure that requirements are met and problems are resolved quickly and effectively.
You must base your decisions on an accurate assessment of issues raised by the Customer rather than guesswork.
You must provide an excellent service to your Customers to ensure that all Employees are paid correctly and on time.

Communication

Use of in-house systems to communicate effectively both to other Team Members and Customers alike.
Provide timely, relevant and structured information on which to base decisions and resist replacing real information with uncoordinated or irrelevant data.
Ensure that you keep calm under pressure and always maintain a calming influence when dealing with emotionally charged issues.

Self-Motivation

You must combine enthusiasm, drive and personal ambition with integrity to achieve and exceed in this role.

Life at Cera
We're committed to creating an inclusive workforce. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you're from. Where you value yourself and feel proud of who you are. Where individuality is a source of confidence, because difference makes the world a better place.
Benefits:

Recognition awards
NVQ and in-house Training and development for your role and future Career with us
We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
Blue Light card discounts
Employee Assistance Programme
Mobile phone and other required tech
Company pension scheme
25 days paid annual leave + your birthday off + UK bank holidays
Service and recognition rewards

What's it like to be part of the Cera team?
Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.
You have the opportunity to join a purpose-driven company at the tipping point of transformation. You'll play a key part in the evolution of Cera and make a real impact, now and in the future.

We regret to inform you that this job opportunity is no longer available