September 20, 2024

Murdock Builders Merchants Ltd

Newtownards

FULL TIME

Internal Sales Representative - Newtownards

Murdock Builders Merchants is a family-owned business with 18 locations across Northern Ireland and the Greater Dublin region. With over 400 employees we are recognised as a leading Company in our industry and supply general and specialist building materials, timber, and hardware to the construction trade, the DIY sector and the general public. We value both our customers and our employees and our business is built on offering consistently excellent customer service by well-trained and knowledgeable staff. We have also recently acquired Brooks Timber and Building Supplies in South of Ireland who have 9 branches located throughout Southern Ireland.
Internal Sales Representative – Newtownards
We wish to recruit an Internal Sales Representative who will play a fundamental role providing excellent customer service in the Newtownards area. This role includes responding to customer needs ensuring these are carried out efficiently and effectively in line with Company Standards to both established and new customers. This is an excellent opportunity for the right candidate to develop their skills and experience and play a vital role in our continued success.
This role will include:

Ensuring the efficient processing and follow-up of customer enquiries

Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.

Supporting and liaising with our External Sales Representatives to ensure that customer orders are processed accurately and efficiently.

Building and maintaining successful customer relationships ensuring focus on the achievement of long-term customer loyalty.

Assisting with Trade Counter Sales and Enquiries during busy periods as required

Key Criteria

Previous experience of providing excellent face to face customer service ideally within a Sales or Trade Counter background.

Experience of both working within a team or individually

Experience of working under pressure and to tight deadlines

Ability to multi-task, prioritise, and manage time effectively

Excellent communication skills both verbal and written

Must have IT experience and knowledge of Microsoft Office

Good knowledge of Building/timber materials or willingness to learn

Previous experience of working in Internal Sales role desirable

Benefits:

Attractive package offered

Company Pension Scheme

Opportunity for Excellent Career

Staff Discount

Long Service Leave and Recognition

Closing date: Friday 27th September 2024
Murdock Builders Merchants is an Equal Opportunities Employer and welcomes applications from all sections of the Community
Job Type: Full-time
Work Location: In person
Application deadline: 27/09/2024
Reference ID: ISR/09/24