November 8, 2024

British Red Cross

Paisley

OTHER

HR Officer

HR Officer
Location: Paisley (Hybrid – typically 1 day a week in office)
Salary: up to £26,520 per annum
Hours: 35 per week (typically Mon - Fri)
Fixed Term Contract (maternity cover, up to 12 months)

Ready to make a meaningful impact? Work with us as a HR Officer, providing vital assistance in employee and volunteer advice and casework.
As a HR Officer, your purpose of the role is to provide first-level support in employee and volunteer advice and casework. This includes owning and resolving early-stage cases, addressing queries, and identifying and escalating issues as needed. Interested? Please read on.....

A day in the life of our HR Officer can involve:

Handling and providing guidance for a variety of cases, following BRC policies and legal requirements.
Keeping track of cases in a management system, documenting important details and outcomes.
Raising complex issues to the appropriate advisors with recommended actions.
Keeping relevant parties informed about the progress of their cases.
Responding to inquiries, offering assistance and escalating when necessary.
Reviewing occupational health referrals and help managers with the processing.
Taking charge of the entire maternity process, offering personalized advice to both managers and employees.
Assisting advisors by providing administrative assistance and managing cases in their absence, as per delegation guidelines.

To be a successful HR Officer, you’ll need:

A relevant qualification in HR or equivalent experience. It's important to be familiar with case handling, effective communication, letter writing, and providing advice and guidance.
Familiarity with HR systems and processes.
We value behaviours such as seeking insights, being a skilled communicator and influencer, having a solution-focused mindset, and being devoted to personal and professional development.
Proficiency in Microsoft 365 and other IT tools.
Ability to provide advice and guidance via phone and email, with strong customer service skills.
Experience and skills in managing challenging discussions.

Interested? Closing date for applications is 23.59 on Sunday 24th November 2024.

In return for your dedication and expertise, you’ll get:

Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: We do our best to accommodate your preferred work style.
Learning & Development: Wide range of career opportunities + comprehensive learning.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Assistance: Access to mental health and wellbeing assistance.
Team Working: Champion our mission in a collaborative team.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network. Also our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Together, we are the world's emergency responders