September 21, 2024

ISS Facility Services- Security

Cardiff

FULL TIME & OTHER

Corporate Security Officer

ISS Facility Services- Security are seeking a Corporate Security Officer, working on a permanent basis averaging 48 hours per-week on a rotational shift-pattern consisting of dayshifts (07:00 - 19:00) and nightshifts (19:00 - 07:00).
The shift patterns require flexible working currently a mixture of days, nights and weekends to include Public/Bank Holidays. The role will require support for absences, annual leave and ad-hoc work with opportunities to complete overtime.
Duties and responsibilities include access and egress control, authenticating right of access, conducting Internal & external patrols, following site specific procedures, assisting in all emergency incidents, manage onsite administration, providing and maintaining the highest standards of security service and customer care.
Job Overview:
*You will ensure the safety and security of people, premises and property.
Principle Accountabilities:
* Undertake patrols and inspections in accordance with Assignment Instructions, Standard Operating Procedures and Premises Security Manual
* Able to administer first aid
* Supporting the Security Control Room.
* Monitor CCTV and direct staff to issues of assistance, breaches or other normal duties.
* Assist staff and visitors to site
* Greet visitors and ensure relevant security procedures are carried out
* Ensuring all H&S policies are adhered to
* In addition to these functions employees are required to undertake such other duties as may be reasonably required
* Ensuring that no unauthorised persons are permitted in prohibited areas
* Maintaining an accurate record of any incidents that occur
Requirements:
* A valid Frontline SIA license (Security Guarding or Door Supervision).
SC and BPSS Clearance or ability to gain clearance.
* Able to administer first aid (first aid at work preferred, however training will be provided where applicable)
Fully comprehensive 5 year work/education history; including full company names, addresses and landline contact numbers.
* Clear communication both written and verbal
* Excellent communication & administration skills
* Must be punctual and have the ability to think on their feet
* Reliable with excellent time-management skills.
* Smart, well-groomed and confident.
* A commitment to providing first class customer service is essential
* Good report writing skills
* Conflict management aware
* High level of Customer Care Awareness
* Security systems knowledge
* Telephone/switchboard skills
* IT literacy would be an advantage
In return we offer:
* Fixed Rate of £12.50 per hour or £31,200.00 per annum.
* Working hours will be generally 12-hour dayshifts (07:00 - 19:00), 12-hour nightshifts (19:00 - 07:00) and some short notice changes as required by the operation, some shifts may be shorter or longer dependent on operational requirements.
* 28 days annual leave per year including bank holidays
* Company uniform provided
* Auto Enrolment Pension scheme
* Employee perks with payroll provider
* Working with a global leader in Facility Services
* ISS App Available to be used by all employees via any smart phone
* Comprehensive training offered including E Learning Modules
* Annual Appraisal, including & Career Development opportunities
ISS Facility Services- Security is a global company with a diverse employee team, and we welcome applications from suitably qualified and eligible candidates.
Job Types: Full-time, Permanent
Pay: £12.50 per hour
Expected hours: 48 per week
Benefits: