Job Opportunities in United Kingdom

Central Services Administrator
NJC Scale 9-14 £25,119 - £27,334 per annum pro rata.
Mind in Gwent Offices Based at Mind Monmouthshire offices, Abergavenny.
24 hours per week.
Job Purpose

• Act as the first point of contact for all callers and visitors to Mind Monmouthshire.

• Responsible for the day-to-day administration and record keeping of the Central Services function of the organisation and project administrative support.

• Responsible for the day-to-day administration and record keeping of the organisation’s Board of Directors/Trustees and Senior Management Team.

Key Accountabilities
· Provide a face to face service for visitors to Mind Monmouthshire’s offices, interacting with staff, partners, service users and the general public in a positive and professional manner.
· To administer and assist with all incoming communications to Mind Monmouthshire via email, telephone, post or social media and to deal with or direct all communication to the relevant department or person.
· Receive incoming calls to Mind Monmouthshire, giving advice about our services, signposting to relevant organisations and directing calls to the relevant staff and teams.
· Carry out administration for projects including conducting questionnaires over the telephone.
· Administer counselling payments and pass any monies received to a member of the Finance team.
· Create, develop and maintain electronic and paper based record and filing systems for Mind Monmouthshire.
· Maintain the social media accounts in conjunction with the other Team Members and assist with the website when required.
· Provide administrative support to counselling services across Mind in Gwent as and when required.
· Provide administrative support to the Board of Directors/Trustees and Senior Management Team.
· Manage agendas for Board and Management Meetings and produce minutes.
· Collate all Board papers and correspondence and ensure they are disseminated in the correct format and within deadlines.
· Schedule appointments, manage the governance calendar and ensure the Senior Management Team and the Board are fully aware of all meetings and events.
· The work of Mind Monmouthshire changes over time and it is not possible to describe all responsibilities of the Central Services Administrator.
· Undertake any other governance tasks as requested by the Senior Management Team.
· The Central Services Administrator is expected to promote a positive image of mental health and Mind Monmouthshire to other agencies and the general public.
Please email: info@mindmonmouthshire.org.uk providing your personal email address, for an application pack which includes the Person Specification and experience needed for this role.
Job Types: Part-time, Permanent
Pay: £13.05-£14.20 per hour
Expected hours: 24 per week
Benefits:

• Company pension
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Abergavenny: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have a minimum of a level 2 qualification in Microsoft Office?

Work Location: In person
Application deadline: 02/12/2024