Description
The File Handler will manage a caseload of suspected fraudulent EL/PL cases on behalf of a number of insurance clients. The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The majority of the cases will be Fast-Track with the potential to handle Multi Track/Intermediate Track cases up to £100K, cases are generally handled on a non-delegated authority basis. .
Key Responsibilities
- Considering concepts and merits of primary and secondary liability in employer and public liability claims.
- Handling matters in accordance with client SLA’s.
- Initial report/review and setting strategy for the management of the claim.
- Reviewing evidence (eg. Witness statements, GP records, Occupational Health/ Personnel records, property inspection reports).
- Dealing with Disclosure.
- Conducting investigations.
- Conducting CMC’s and applications.
- Review and report re exchange of evidence, receipt of medical evidence, joints statements or at any other stage.
- Instructing Counsel/investigators/medical and other experts.
- Drafting questions to medical experts
- Costs Schedules.
- Dealing with routine correspondence & reviewing matters throughout.
- Drafting in general.
- Research.
- Counter Schedule.
- Pre-Trial reports.
- Attending Conferences and Trial with Counsel.
- Preparing/checking Trial Bundles.
- CRU appeal.
- To ensure compliance with the SRA Standards & Regulations.
Working Hours
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office
Skills, Knowledge and Expertise
- Experience of handling a caseload of EL/PL files.
- Previous litigation experience.
- Meeting targets.
- Positive, confident and enthusiastic.
- Good advocacy skills.
- Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a non-delegated basis
- Ability to prioritise work, keep to deadlines and work under pressure
- High level of analytical skills.
- Ability to make decisions and delegate effectively.
- Ability to anticipate problems and identify solutions.
- Ability to maintain concentration and pay attention to detail.
- Driven to achieve.
- Excellent IT Skills.
- Ability to work within the Keoghs Shared Values framework.
- The ability to demonstrate resilience and self-control.
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
We are connected
We are innovative
We are dynamic
We succeed together
Benefits
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- We Care – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection ( Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- after successfully completing probation
About Keoghs
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 6,500 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.