Job Opportunities in United Arab Emirates


September 17, 2024

luxury holidays FZE LLC

Sharjah

OTHER & FULL TIME


Tele caller cum admission counselor

Job Title: Telecaller cum Admission Counselor
Job Description:
1. Telecalling:
  • Conduct outbound calls to potential students who have shown interest in the institution.
  • Follow up on leads generated through various channels such as website inquiries, social media, advertisements, and referrals.
  • Engage in cold calling to reach out to potential students who have not yet expressed interest.
  • Provide information about courses, admission procedures, fees, scholarships, and other relevant details.
  • Address queries and concerns of prospective students effectively.
2. Admission Counseling:
  • Serve as a primary point of contact for prospective students and their families.
  • Assess the needs, interests, and academic backgrounds of students to recommend suitable programs or courses.
  • Conduct one-on-one counseling sessions either in person, over the phone, or via video conferencing.
  • Advise students on career opportunities, industry trends, and the benefits of pursuing education at the institution.
  • Guide students through the application process, including filling out forms, submitting required documents, and meeting deadlines.
3. Relationship Management:
  • Build rapport and maintain positive relationships with prospective students, parents, and other stakeholders.
  • Keep accurate records of interactions with students, including inquiries, follow-ups, and outcomes.
  • Collaborate with other departments such as marketing, admissions, and academic affairs to ensure seamless communication and coordination.
  • Participate in outreach activities such as educational fairs, workshops, and information sessions to promote the institution and its programs.
4. Performance Metrics:
  • Meet or exceed targets for student enrollments and conversion rates.
  • Maintain a high level of productivity and efficiency in making calls and handling inquiries.
  • Continuously update knowledge about the institution's offerings, admission policies, and industry trends.
  • Provide regular reports on telecalling activities, lead status, and conversion rates to the management.
5. Professional Development:
  • Stay updated on best practices in telecalling, counseling techniques, and customer relationship management.
  • Participate in training sessions and workshops to enhance skills related to communication, persuasion, and emotional intelligence.
  • Seek feedback from supervisors and colleagues to improve performance and achieve personal development goals.
Qualifications and Skills:
  • Bachelor's degree in a relevant field such as Education, Psychology, Communication, or Business Administration.
  • Proven experience in telecalling, sales, customer service, or counseling roles, preferably in the education sector.
  • Excellent communication skills, both verbal and written, with the ability to engage and persuade diverse audiences.
  • Strong interpersonal skills and empathy to understand the needs and concerns of prospective students.
  • Familiarity with CRM software, databases, and other tools for lead management and tracking.
  • Ability to work independently, manage time effectively, and thrive in a fast-paced environment.
  • High level of integrity, professionalism, and commitment to providing quality service to students.
Job Types: Full-time, Permanent
Pay: AED1,500.00 - AED3,000.00 per month

Latest Job Opportunities


September 22, 2024

New Fields Exhibition Organizing LLC
Telesales Executive

Dubai

FULL TIME

View Details

September 22, 2024

Zenith International
HR Manager

Dubai

FULL TIME

View Details

September 22, 2024

Mason Circle Marketing Agency
Content Creator, Business Development, Video Editor - Interns

Dubai

FULL TIME & INTERN & CONTRACT & OTHER & TEMPORARY

View Details

September 22, 2024

New Fields Exhibition Organizing LLC
Accountant fluent in tagalog

Dubai

FULL TIME

View Details

September 22, 2024

New Fields Exhibition Organizing LLC
Telesales Representative fluent in tagalog

Dubai

FULL TIME

View Details

Similar Jobs


September 12, 2024

Al Qalmoun Language Institute
Telemarketer

Ajman

FULL TIME & PART TIME

View Details

September 11, 2024

EMIRATI E COMMERCE IN WEBSITES L.L.C
Telesales Executive

Ajman

FULL TIME

View Details

September 12, 2024

Square Yards Real Estate Inc.
Telecaller

Dubai

FULL TIME & OTHER

View Details

September 12, 2024

Quality Registrar Systems
Female Telemarketing Executives

Abu Dhabi

FULL TIME

View Details

September 12, 2024

Beyond Administrative consultancy
Female Tele-calling Executive

Abu Dhabi

OTHER & FULL TIME

View Details

November 8, 2023

SPAR Industries
Tele sales Executive / Online Marketing Executive Preferred Female

Ras al-Khaimah

View Details

New Jobs from This Company


August 25, 2024

luxury holidays FZE LLC
FEMALE TELECALLERS ! WALK-IN INTERVIEWS!

Sharjah

OTHER & FULL TIME

View Details