Job Opportunities in United Arab Emirates
August 16, 2024
FAIRMONT
Ajman
FULL TIME
Guest Relations Officer
Job Description
Qualifications
- Consistently offer professional, friendly and engaging service
- Handle guest concerns and react quickly, logging and notifying proper areas
- Balance operational, administrative and Colleague needs
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline an asset
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
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