Job Opportunities in United Arab Emirates
August 14, 2024
City Plaza Hotel Fujairah
Fujairah
FULL TIME
Front Office Receptionist
Job Description: Front Office Receptionist at City Plaza Hotel
Overview
The Front Office Receptionist at City Plaza Hotel is the first point of contact for guests. This role involves providing excellent customer service, efficiently managing reservations, and ensuring a smooth check-in and check-out process.
Key Responsibilities
Pay: AED1,500.00 - AED1,700.00 per month
Ability to commute/relocate:
Overview
The Front Office Receptionist at City Plaza Hotel is the first point of contact for guests. This role involves providing excellent customer service, efficiently managing reservations, and ensuring a smooth check-in and check-out process.
Key Responsibilities
- Greet Guests: Welcome guests upon arrival with a friendly demeanor.
- Check-In/Check-Out: Manage the check-in and check-out processes efficiently.
- Reservations Management: Handle reservations, cancellations, and modifications through various channels.
- Guest Assistance: Address guest inquiries and requests promptly and courteously.
- Payment Processing: Process payments and maintain accurate records of transactions.
- Administrative Tasks: Perform clerical duties, including filing, data entry, and managing correspondence.
- Communication: Liaise with other departments to fulfill guest requests and resolve issues.
- Maintain Cleanliness: Ensure the front desk area is tidy and welcoming.
- Strong verbal and written communication skills.
- Proficiency in computer systems and hotel management software.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Excellent problem-solving skills and attention to detail.
- Competitive salary and benefits package.
- Opportunities for career advancement within the hospitality industry.
- Employee discounts on hotel services and amenities.
- Accommodation and Food are free from the hotel.
Pay: AED1,500.00 - AED1,700.00 per month
Ability to commute/relocate:
- Fujairah: Reliably commute or planning to relocate before starting work (Required)
- Hotel: 1 year (Required)
We regret to inform you that this job opportunity is no longer available
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