Job Opportunities in Thailand


July 24, 2024

DHL Express

Operations Support Agent


(24006I3)
ไทย-สมุทรปราการ-Samut Prakan | เต็มเวลา | สัญญาจ้างบุคคลภายนอก | Mixed Shift

Overall Role Purpose
Executes flight movement alerts, transmission of shipment information and preparation of flight documentations. Rectifies and follow up with network on non-conforming shipments.
Accountabilities
  • Provide accurate and analytical performance/incident report to enhance performance quality.
  • Communicate with service provider to get information on flight and shipment details.
  • Work with airlines to implement outbound and inbound service enhancements.
  • Create airlines documents e.g. MAWB, MAFS, inbound/outbound Cargo Transfer
  • Obtain customer exception request. Obtain airline MAWB information.
  • Handling of non-conforming shipments e.g. DG, damage, found shipment, miss code and RTO
  • Updating of shipment/flight status files; Cutting of flight MAWB;
  • Maintaining of pre-printed HUID labels with profile;
  • Provide shipment manifest and movement alerts
  • Generate internal reports e.g. daily parent HUID, movement closing time
  • Update damaged/lost-content shipment in SID
  • Support Operations as assigned
Qualifications
  • 2
    years experience, preferably within airline, transportation or logistics industry.
  • Bachelor’s degree in related fields – logistics, cargo management
  • Good communication skills (English), spoken and written
  • Able to work in shift
  • Detail and result oriented
  • Willing to work under pressure and changes
  • Good analytical skills, problem solving and decision making
  • Good planning and organizing skills and Multi-tasking
  • Good interpersonal skills
  • Software skills (Word, Excel, Power Point, etc.)
  • Enthusiastic

นิติบุคคลที่ลงประกาศ DHL Express (Thailand) Limited


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