Job Opportunities in Thailand
July 24, 2024
DHL Express
Operations Support Agent
(24006I3)
Overall Role Purpose
นิติบุคคลที่ลงประกาศ DHL Express (Thailand) Limited
ไทย-สมุทรปราการ-Samut Prakan | เต็มเวลา | สัญญาจ้างบุคคลภายนอก | Mixed Shift
Overall Role Purpose
Executes flight movement alerts, transmission of shipment information and preparation of flight documentations. Rectifies and follow up with network on non-conforming shipments.
Accountabilities
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Provide accurate and analytical performance/incident report to enhance performance quality.
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Communicate with service provider to get information on flight and shipment details.
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Work with airlines to implement outbound and inbound service enhancements.
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Create airlines documents e.g. MAWB, MAFS, inbound/outbound Cargo Transfer
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Obtain customer exception request. Obtain airline MAWB information.
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Handling of non-conforming shipments e.g. DG, damage, found shipment, miss code and RTO
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Updating of shipment/flight status files; Cutting of flight MAWB;
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Maintaining of pre-printed HUID labels with profile;
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Provide shipment manifest and movement alerts
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Generate internal reports e.g. daily parent HUID, movement closing time
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Update damaged/lost-content shipment in SID
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Support Operations as assigned
Qualifications
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2years experience, preferably within airline, transportation or logistics industry.
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Bachelor’s degree in related fields – logistics, cargo management
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Good communication skills (English), spoken and written
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Able to work in shift
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Detail and result oriented
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Willing to work under pressure and changes
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Good analytical skills, problem solving and decision making
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Good planning and organizing skills and Multi-tasking
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Good interpersonal skills
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Software skills (Word, Excel, Power Point, etc.)
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Enthusiastic
นิติบุคคลที่ลงประกาศ DHL Express (Thailand) Limited
We regret to inform you that this job opportunity is no longer available
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