Job Opportunities in Thailand

Responsibilities:
1. Ticket sales:
- Sales of tickets for exhibitions and events at the center, including Mystic Universe.
- Consulting visitors on various ticket categories, prices, special offers and discounts.
- Processing online orders and reserving tickets through sales systems.
-Check tickets and handle registration, confirmation, and attendance records
2. Financial reporting:
- Conducting cash transactions, accepting cash and non-cash payments (bank cards, e-wallets).
- Monitoring the cash balance at the cash desk and daily preparation of cash reports.
- Ensuring accurate accounting of all tickets sold and proceeds according to various price categories.
3. Working with visitors:
- Polite service to visitors, providing information about current and future events at the center.
- Answering visitors' questions, resolving conflict situations and assisting in processing refunds or exchanging tickets.
- Ensuring a high level of customer service.
- Informing each visitor about the services and activities of the center.
4. Maintaining a CRM database and communicating with clients:
- Maintaining and supporting a CRM system for effective communication with clients.
- Updating client contact information and visit history.
- Sending notifications about events, promotions and personalized offers via CRM.
- Providing information about new events, promotions and special offers for regular visitors.
5. Administrative support:
- Maintaining order and cleanliness in the workplace and in the ticket area.
- Interacting with the center team on booking, accreditation and other organizational tasks.
- Participating in resolving issues of technical operation of the cash system and informing the administration in case of technical problems.
7. Compliance with safety rules:
- Compliance with all financial and operational procedures established by the center.
- Monitoring the safety of tickets, funds and documentation related to cash transactions.
8. Database management:
- Updating and maintaining the database of ticket sales and customers.
- Maintaining and recording information on bookings and visitors for reporting and analysis.
Required qualifications for the specialist:
Minimum qualifications:
1. Experience in a similar position (cashier, ticket sales operator) for at least 1 year is preferred.
2. Ability to work with cash registers and sales accounting systems (POS systems).
3. Basic computer skills, including ticketing software and office applications (e.g., Excel, Word).
4. **Fluent English and Thai** are mandatory at a level sufficient for client communication and documentation.
5. Politeness, customer orientation, and the ability to resolve conflict situations.
6. Ability to handle cash and non-cash payments, and comply with financial reporting requirements.
Ideal qualifications:
1. Experience working in cultural or exhibition centers.
2. Knowledge of CRM systems for managing customer databases and communication with regular visitors.
3. Experience working with international visitors.
4. Ability to work in a multitasking environment and efficiently manage time.
5. Experience with online ticket sales and reservation systems.
6. Strong communication and sales skills to promote special offers and discounts.
Working hours
Preliminary work schedule (October): Monday - Friday 10.00-18.00
Preliminary work schedule (November-December): Wednesday - Saturday 12.00-20.00
ประเภทของงาน: งานประจำ
ชำระเงิน: ฿12,000.00 - ฿18,000.00 ต่อเดือน
วันที่สามารถเริ่มงานได้: 01/10/2024