Job Opportunities in Thailand

On-call support/ weekends on a rotation basis.
Provide 2d level of technical support for all application systems and software components.
Troubleshoot and investigate the root cause of incidents that happen within application systems.
Work closely with application development teams and platform team to investigate and fix issues.
Monitor, update and maintain application systems to ensure they are working as operational.
Understand and be able to study and apply new technology to support business requirements.
Continuously improve work scope and reduce manual work.
Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
Key member of the incident response team.
Qualifications.
A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
Require strong technical, analytical, interpersonal and organizational skills.
Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
3 - 5 years of relevant work experience.
Experience in troubleshooting and investigating IT system/application incidents, structured approach to problem solving.
Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
Excellent service mind and good customer service skills.
Able to work under pressure.
Good command of spoken and written Thai and English.
Hand-on Unix/Linux skill and shell programming and Java application log reading and analyzing is a plus.
Understanding the Financial terminology (especially Loan) is preferred.
Experience with a broad mix of technologies, including a strong subset of: Familiarity with Linux and Unix operating systems.
Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or Run Deck.
Job skills required: English, Software Development, Problem Solving, Enthusiastic
Job skills preferred: UNIX, Java, Linux