September 10, 2024

Maersk

台中市

CX Consultant

We offer
Joining Maersk, you will become part of the global family of the company that moves 20% of global trade every day all the way, where one of our core values is Our Employees. It goes without saying that we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Key responsibilities:

Daily monitor Air & Sea Clearance issue(BSMI&NCC) and escalation
Daily monitor Invoice & HTS code issue and escalation
Monitor customs performance
Record retention
Monthly provide Finance to reclass Air & Sea duty
Monthly provide SSC weekly Billing data
Monthly handover duty receipt to HP internal team
Monthly transfer IB report/billing data to HP internal team
Yearly coordinate with multiple parties on repair part list inspection
Prepare annual list for CIQ application for Repair part
Yearly coordinate with multiple parties on Border inspection

Who we are looking for:

Excellent emergency resolution and cross function collaboration skill to deliver professional service to customers
Sensitive to customer's needs, and be commercial sense on value added service
Good analytical, problem-solving and responsible for customer-specific performance monitoring, management, and discussion

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams. At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .