Quality Coordinator Complaint - Medical Device (3 months) - Switzerland Jobs Opening

September 25, 2024

Michael Page - Switzerland

Nyon

OTHER

Quality Coordinator Complaint - Medical Device (3 months)

About Our Client
Our client is a growing medical device company.

Job Description
We are looking for a skilled Quality Coordinator Complaint to ensure effective complaints management by anticipating actions required to allow pertinent analysis and by following implementation of actions decided during complaint committee meetings.

Train and supervise personnel in the correct implementation of work procedures.
Participate to the creation of SOP of the quality system related quality management.
Ensure good cooperation and communication within the team and with other teams and departments within EMS.
Continuously look for improvements in working procedures within the team and across other departments, if relevant.
Ensure a high level of quality of work within the team.
Manage KPI's relevant and report them to the Head of Quality.
Report to the Quality management.

Complaints Management:

Ensure effective complaints management by anticipating actions required to allow pertinent analysis and by following implementation of actions decided during complaint committee meetings.
Communicate with competent authorities, distributors, subsidiaries, and complainants.
Organise meetings / work tasks to define action plans, by following action plans implementation and by verifying actions effectiveness.
Coordinate the actions with the different EMS departments involved.
Update the KPI Key performance Indicator related to the complaints.

The Successful Applicant

1-3 years of experience in quality coordinator complaint in an international environment.
Technician in Quality Insurance Management or technician with good medical device knowledge.
Knowledge of the requirements relative to the ISO13485, European directive 93/42 and 21 CFR part 820.
Good skill for communication and coordination.
Knowledge of the usual computing tools.
Fluent in French and English.
Conscientious, diplomat and rigorous.
Ability to work independently and as part of a team.

What's on Offer
Great opportunity to join a growing medical device company!

Job ID JN-092024-6544065

ABOUT COMPANY

Michael Page - Switzerland

Geneva, Switzerland

HR & Recruitment

Michael Page is a global leader in recruitment consultancy, founded in 1976 with a mission to connect top talent with the world's leading companies. W...

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