Job Opportunities in Switzerland
September 25, 2024
Michael Page - Switzerland
Nyon
OTHER
Quality Coordinator Complaint - Medical Device (3 months)
About Our Client
Our client is a growing medical device company.
Job Description
We are looking for a skilled Quality Coordinator Complaint to ensure effective complaints management by anticipating actions required to allow pertinent analysis and by following implementation of actions decided during complaint committee meetings.
Complaints Management:
The Successful Applicant
What's on Offer
Great opportunity to join a growing medical device company!
Our client is a growing medical device company.
Job Description
We are looking for a skilled Quality Coordinator Complaint to ensure effective complaints management by anticipating actions required to allow pertinent analysis and by following implementation of actions decided during complaint committee meetings.
- Train and supervise personnel in the correct implementation of work procedures.
- Participate to the creation of SOP of the quality system related quality management.
- Ensure good cooperation and communication within the team and with other teams and departments within EMS.
- Continuously look for improvements in working procedures within the team and across other departments, if relevant.
- Ensure a high level of quality of work within the team.
- Manage KPI's relevant and report them to the Head of Quality.
- Report to the Quality management.
Complaints Management:
- Ensure effective complaints management by anticipating actions required to allow pertinent analysis and by following implementation of actions decided during complaint committee meetings.
- Communicate with competent authorities, distributors, subsidiaries, and complainants.
- Organise meetings / work tasks to define action plans, by following action plans implementation and by verifying actions effectiveness.
- Coordinate the actions with the different EMS departments involved.
- Update the KPI Key performance Indicator related to the complaints.
The Successful Applicant
- 1-3 years of experience in quality coordinator complaint in an international environment.
- Technician in Quality Insurance Management or technician with good medical device knowledge.
- Knowledge of the requirements relative to the ISO13485, European directive 93/42 and 21 CFR part 820.
- Good skill for communication and coordination.
- Knowledge of the usual computing tools.
- Fluent in French and English.
- Conscientious, diplomat and rigorous.
- Ability to work independently and as part of a team.
What's on Offer
Great opportunity to join a growing medical device company!
Job ID JN-092024-6544065
ABOUT COMPANY
Michael Page - Switzerland
Geneva, Switzerland
HR & Recruitment
Michael Page is a global leader in recruitment consultancy, founded in 1976 with a mission to connect top talent with the world's leading companies. W...
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