Weleda ist die weltweit führende Herstellerin von zertifizierter Naturkosmetik und anthroposophischen Arzneimitteln. Für deren Entwicklung, Produktion und Vermarktung engagieren sich international über 2500 Mitarbeitende. Unsere Produkte tragen ganzheitlich zu Gesundheit und Wohlbefinden des Menschen bei. Zukunftsorientierung, gesellschaftliches Engagement und konsequentes nachhaltiges Handeln - sozial, ökologisch und ökonomisch - machen die Stärke von Weleda aus. Im Einklang mit Mensch und Natur - seit 1921.
For our Group Digital department we are seeking an experienced and results-driven
Head of Business Development – e Commerce (m/f/d) 100%
Was Dich erwartet:
The Head of Business Development is responsible for developing and executing comprehensive strategies to drive online sales growth, manage financial performance, and optimize key performance metrics while building and leading a cross-functional team. This role also involves establishing a new reporting structure, overseeing project management initiatives, and fostering strategic partnerships to ensure the organization's long-term success in a competitive market.
Strategic Planning: Develop and implement comprehensive e Commerce strategies to drive online sales growth, enhance customer engagement, and increase market share
Commercial Steering: Oversee the financial performance of the e Commerce business, including budgeting, forecasting, and financial analysis. Ensure profitability by managing cost structures, setting sales targets, and aligning the e Commerce roadmap with overall business objectives. Collaborate with finance and operations teams to align commercial activities with financial goals and drive sustainable growth
Performance Monitoring and Optimization: Monitor key performance indicators (KPIs) across all digital channels such as NPS, traffic, conversion rates, average order value, and customer acquisition costs. Use data analytics tools to track performance, identify areas for improvement, and implement optimization strategies to enhance the user experience and maximize revenue
Reporting Structure Development: Build and establish a new business reporting structure for the e Commerce group, ensuring accurate and timely reporting of key metrics and financial performance. Implement systems and processes for data collection, analysis, and reporting to support decision-making and strategic planning across the organization
Project Management Initiatives: Lead project management initiatives to implement identified business opportunities. This includes planning, executing, and overseeing projects to ensure they are completed on time, within scope, and on budget. Coordinate with cross-functional teams to deliver successful project outcomes
Team Development & Leadership: Build and lead a cross-functional team comprising marketing, sales, technology, and customer service professionals. Foster a collaborative environment, set performance goals, and ensure continuous professional development. Focus on recruiting and developing talent to achieve e Commerce objectives as the team is still being established
Was Du mitbringst:
University degree in Business, Marketing, e Commerce, or a related field
5+ years work experience in business development, customer insights and project management in retail or e-Commerce
2+ years leadership experience
Deep understanding of e Commerce market dynamics, customer behavior, and competitive landscape to drive growth and profitability
Knowledge and frequent usage of Project Management & Process Improvement tools and techniques
Proven experience of business forecasting and business case creation
Excellent communication, stakeholder management and presentation skills, including towards top management
High customer focus, data-driven decision making and problem-solving mentality are a must
Experience in the Beauty and/or Pharma industries a plus
Fluent in German and English
We offer:
Approachable leadership principles
Remote working options
Transparent & open communication
Sustainability & value orientation
International collaboration
Mobility allowance
Working in a purpose-driven company
Innovative & exciting projects
Combining work & family life
Do you have any questions?
Ms Pascale Lenzi, Teamlead Business Consulting CH, will be happy to answer your questions (+41 (0) 61 705 20 89).
Are you interested?
We look forward to receiving your full, electronic application via our homepage. We only accept applications received via our job portal. Unfortunately, all other applications cannot be processed and physical applications will not be returned.
Please note: This position will be filled in cooperation with an external personnel service provider. Applications will be processed accordingly by the external recruitment agency.
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We regret to inform you that this job opportunity is no longer available