Job Opportunities in Switzerland
September 2, 2024
JTI - Japan Tobacco International
Dagmersellen
OTHER
CX & Digital Manager (f/m/d)
At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.
To make a difference with us, all you need to do is bring your human best.
What will your story be? Apply now!
Learn more: jti.com
CX & Digital Manager (f/m/d)
What this position is about - Purpose:
As part of the CX & Digital team, the role is a leading part of JTI Switzerland Digital ecosystem (e Commerce, Websites, e CRM and More) with the aim to engage consumers, deliver the best online experience through the available touchpoints and build leading brands. The key objective is to increase loyalty, advocacy and sales through the relevant channels.
What will you do - Responsibilities:
Digital Ecosystem management:
Digital campaign management:
e CRM management:
Who are we looking for - Requirements:
What do we offer:
Are you passionate about this vacancy? Or know someone who is interested in this position? We look forward to receiving your application!
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.
To make a difference with us, all you need to do is bring your human best.
What will your story be? Apply now!
Learn more: jti.com
CX & Digital Manager (f/m/d)
What this position is about - Purpose:
As part of the CX & Digital team, the role is a leading part of JTI Switzerland Digital ecosystem (e Commerce, Websites, e CRM and More) with the aim to engage consumers, deliver the best online experience through the available touchpoints and build leading brands. The key objective is to increase loyalty, advocacy and sales through the relevant channels.
What will you do - Responsibilities:
Digital Ecosystem management:
- Full responsibility for developing, maintaining and leveraging the digital ecosystem to engage consumers better in relationship with IT departments and selected agencies
- New engagement channels, touchpoints & mechanics scouting and assessment
Digital campaign management:
- Communication & activation strategy/mechanism definition and execution
- Ensure execution consistency between on/offline touchpoints by liaising with all team members
- Campaign content & assets creation, agency management
- Campaign measurement & post analysis
e CRM management:
- Leading e CRM capability, defining engagement strategy and roadmap as well as overseeing the optimization of lifetime value, retention, churn, loyalty and advocacy programs and models
- Analytics and reporting framework optimization
Who are we looking for - Requirements:
- University degree in Marketing, Economics, Business Administration or similar
- Solid experience in Marketing, Sales and Digital
- Knowledge of Adobe or Salesforce is an advantage
- Affinity to digital technologies and consumer-centric thinking
- Team player & fast learner
- Excellent command of written and spoken English and German, French is a plus
What do we offer:
- The flexibility to shape your work schedule and work location: We build on flexible working time models, including a home office and a brand-new office environment
- Your well-being is our priority: We engage in various programs and activities supporting our employee’s well-being
- A versatile & dynamic job with a leading Top Employer in Switzerland
- A family-like corporate culture combined with the development opportunities of an international corporation
- Extensive additional benefits such as a company pension plan, sports programs/classes, gym, supported meal plans and much more
Are you passionate about this vacancy? Or know someone who is interested in this position? We look forward to receiving your application!
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.
We regret to inform you that this job opportunity is no longer available
Latest Job Opportunities
October 9, 2024
Gemeindeverwaltung Stäfa
Fachperson Offene Jugendarbeit (60 %)
Stäfa
PART TIME
View Details
October 9, 2024
Digitec Galaxus AG
Leiter Supply Chain Process Engineering
Zürich
PART TIME & OTHER
View DetailsSimilar Jobs
September 6, 2024
Lonza
Manager, Digital Architect Quality, LES Acceleration (m/f/d)
Basel
OTHER
View DetailsAugust 28, 2024
chestonag automation ag
Digitalisierung/Administration
Seengen
PART TIME & OTHER
View DetailsJuly 19, 2024
.hausformat GmbH
Digital Marketing Manager (60–80%)
Aarau
PART TIME & OTHER
View DetailsSeptember 13, 2024
ORS Service AG
Fachspezialist*in für Digitalisierung Fallführung 100% (befristet)
Basel
OTHER
View DetailsNew Jobs from This Company
October 4, 2024
JTI - Japan Tobacco International
Behavioral Science Director
Genève
OTHER
View Details
October 2, 2024
JTI - Japan Tobacco International
Combustible Consumer Intelligence Manager
Genève
OTHER
View Details
October 1, 2024
JTI - Japan Tobacco International
Digital Orchestration & Governance Manager
Genève
OTHER
View Details
September 30, 2024
JTI - Japan Tobacco International
Global Procurement Warehouse Category Manager
Genève
OTHER
View Details
September 24, 2024
JTI - Japan Tobacco International
RRP Sourcing Sustainability Manager
Genève
OTHER
View Details