This role will be ideal for a candidate who can telephonically market/sell our company’s wide range of products to new and existing customers, ensuring that you meet business objectives whilst maintaining a high level of customer satisfaction.
Here’s what you can expect to be doing in the role
1) Meeting sales objectives and revenue targets
2) Ensure that the agreed sales and revenue targets are achieved in line with business requirements
3) Meet operational and quality efficiencies
4) Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
5) Provide an exceptional customer experience
6) Ensure a professional, polite and efficient service is offered by acting as an ambassador
A little about who you are
- Grade 12 / Matric or Equivalent qualification
- Minimum of 1 year’s sales / telemarketing (outbound) experience within a Contact Centre
- Must be computer literate (Email, Internet, Word and Excel)
- Excellent telephone etiquette
Benefits
Flexible benefits to structure your own package
Creative agile work environment
Café and lounge area
Staff restaurant with a variety of healthy meal options