SUMMARY OF POSITION The Team Leader is responsible for Team and Project supervision and some administrative duties with regards to the Team and Projects. This includes the physical installation of ICT Infrastructure, overseeing the work of others, surveying work sites, coordinating work flow within the team, act as the Company’s liaison and provide on the job training to Assistant and Senior Assistant Technicians as needed. ROLES AND RESPONSIBILITIES Team Supervision
Lead, direct and support to teams on site.
Provide continuous and effective technical and supervisory support to teams on site.
Ensure installations are completed on time. Ensure work is completed in accordance with the project plan, job schedule and planned timelines.
Continuously train and upskill Assistant Technicians and Senior Assistant Technicians, teaching them technical skills and installation standards.
Ensure that the team members takes care of and maintains their provided PPE kits.
Project / Site Management
Accurately determine the scope of work, timelines, materials and tools required, based on the quote provided to the client, to complete the project within predetermined timelines. Plan installation accordingly, prior to commencing with the installation.
Ensure project / job documentation is completed and provided to client, so that job sign-off can be requested.
Draw / Update basic floor plans upon completion of the installation.
Ensure that test results are available and complete Certification Documents to submit to the CAD Department.
Provide project status / installation feedback to the Clients and Management on daily basis
Timeously identify and report back on potential delays due to problems that may occur.
Installation and General
Continuously deliver quality installations by showing dedication and a high attention to detail. The below are examples of how this is demonstrated: Installation photos; QA checklists and Limited returns to site to fix faults and do repairs after installation is complete
Ensure effective housekeeping is done on site. The installation site is always left clean and tidy.
Ability to test all installations to Level 3 specifications. Understand the set-up of the tester.
Splicing - Adhere to the following: Proper preparation; General neatness of work; Splicing correct - fibre links when completed
OTDR Testing - Ability to test fibre installation and do fault finding with OTDR. Understand the set-up of the OTDR.
Administration
The condition and maintenance of tools and equipment (drills, splice machines, testers, ladders etc) are safeguarded at all times. Tools/Equipment is not lost or damaged and is routinely maintained and cleaned.
Completeness of toolboxes and toolkits, including hand tools. Tools are not lost or damaged and used for the correct applications. Ensure that tool checklists are completed regularly.
Cleanliness and tidiness of company vehicle. Vehicles are not damaged (dents and scratches) and the necessary maintenance and upkeep is done.
Ensure that timesheets are submitted for each Job timeously. Overtime correctly submitted.
Responsible for ensuring the stock that has been issued is correct for the installation that needs to be completed (check stock before leaving the office)
Stock returns always done once an installation has been completed. No other issues with stock returns?
Provide Whats App Updates on site arrival, departure, issues, and project status.
Complete and submit Vehicle Inspection Sheets.
Daily: Complete Vehicle Inspection Sheet.
Monthly: Submit all completed Vehicle Inspection Sheets and Travel Logs to the Fleet Adviser or Branch Manager.
Responsible for ensuring that H&S documentation (risk assessments and reporting near misses) is submitted continuously.
General care and maintenance of company PPE
Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior JOB REQUIREMENTS
Minimum of Grade 12 or equivalent
Minimum years of experience 2+ years of experience
Must be able to handle large scale projects
Must have knowledge of Project Planning
Must have sound knowledge of the Company’s products and services
Must have supervisory, leadership and conflict management skills
Must be competent with the use of a Certification Tester
Must be able to read and interpret building/floor plans
Must understand the correct wiring specifications for the relevant cabling systems
Must be able to match joints on power skirting and trunking
Must be able to use the test equipment and interpret results on entry level testing
Must be able to use hand tools and fastening materials
Must have perfect colour vision as plans, wires and cables are colour coded
Must be able to use both hands as well as have full range of motion in your hands and fingers
Must have good verbal and written communication skills
Must be available to travel and work overtime as and when required
A valid driver’s licence
BEHAVIOURAL REQUIREMENTS
Must be able to motivate and bring out the best in the employees within the team
Must be able to work independently as well as in a team
Must have excellent organisational, planning, multitasking and administrative skills
Must be able to follow instructions
Must have exceptional attention to detail, be results and detail driven, and goal orientated
Must be logical, methodical and proficient
Must be able to prioritise jobs, perform under pressure and meet deadlines
Must be able to manage time efficiently and effectively
Must consistently maintain a high level of integrity, honesty and reliability
Must be willing to take on new responsibilities and challenges
Must have excellent Customer service skills
Must be dressed professionally at all times
Must conduct him/herself in the appropriate manner and show respect towards the Company, Clients, Suppliers, Contractors and fellow employees
Must have excellent interpersonal and communication skills