Job Opportunities in South Africa
October 17, 2024
Cielo Retail
Roodepoort
FULL TIME
Store Manager
Store manager
Supervise staff and serve customers by showcasing products in-store. The store manager needs to complete store operational duties by scheduling and assigning employees, and following up on staff work results. Ensure bank balancing and cash-ups are done, as well as take responsibility for daily, weekly, and monthly reports. Understand customer requirements by establishing rapport with potential and actual customers. Embed policies and procedures with staff. Handle customer complaints in-store as well as over the phone. Engage with different departments within the Group.
Candidate Requirements
Skills:
Supervise staff and serve customers by showcasing products in-store. The store manager needs to complete store operational duties by scheduling and assigning employees, and following up on staff work results. Ensure bank balancing and cash-ups are done, as well as take responsibility for daily, weekly, and monthly reports. Understand customer requirements by establishing rapport with potential and actual customers. Embed policies and procedures with staff. Handle customer complaints in-store as well as over the phone. Engage with different departments within the Group.
Candidate Requirements
Skills:
- Strong planning and organising
- Achieving work goals and objectives
- Presenting and communicating information – verbally and written communication
- Delivering results and meeting customer expectations
- Proven working experience as a retail store manager (Experience in the furniture industry will be advantageous)
- Record of successful store management
- Ability to work independently and handle multiple projects
- Excellent analytical, problem-solving and organisational skills
- Interpersonal skills
- Telephone skills
- Strong computer literacy skills – Excel, Word and Microsoft Outlook
- Excellent verbal and written communication skills
- Strong people management abilities, to lead and manage staff
- Action-oriented
- Good timekeeping, organisational and people skills
- Std 10 / Grade 12
- Retail: 5 years
- Own transport
We regret to inform you that this job opportunity is no longer available
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