5* Game Lodge in the prominent Big 5 Klaserie Game Reserve is looking for a passionate and experienced Senior Trails Guide. The candidate will play a pivotal role in curating an unparalleled and unforgettable adventure for guests amidst the majestic wildlife of this premier reserve. Responsibilities include:
Effective communication at all levels within the company, the team and other departments
Ensure the guest experience meets our standards and the guests expectations are met and exceeded where possible through an exceptional wilderness experience
Ensure the security and health & safety of our guests, staff and other visitors by following all company procedures.
Hosting guests during their stay, creating a comfortable, warm & friendly environment
Transferring guests as needed to assist team members.
Liaise with management on a daily basis with regards to guiding team members and guest expectations and experiences.
Assist in managing the Guiding Team (Guides & Trackers) with equipment stocktakes, vehicle checks and collaborate with the Group Guide Training Manager with developing skills of the guiding team.
Offering a wilderness experience through bush interpretation, whether on trail or on vehicle safaris.
Requirements:
A minimum of 4 years guiding experience
A minimum of 1 year in a senior role of responsibility
Drivers license and PDP (essential)
FGASA Level 1 / Level 2 (NQF4)
SAPS proficiency / Business proficiency unit standards / ARH
Lead Trails
NDT registered
Valid first aid certificate
Package on offer:
R13-16K (Negotiable DOE)
Provident fund contribution of 7.5%
Medical Aid contribution of 50% up to a maximum of R1600.00 (not compulsory)
15 annual leave days
Accommodation (Single room / bathroom shared with one other staff member)