Senior Lab Technician / Quality Manager

September 27, 2024

SGS

FULL TIME

Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description
PRIMARY RESPONSIBILITIES
Overall Quality Management
Implement the quality control strategy for Analytical Services laboratory divisions in line with overall corporate strategy.
SPECIFIC RESPONSIBILITIES

Assist line management with the implementation of ISO 17025.
Evaluate improvement systems.
Assist laboratory with corrective and remedial actions and complaints.
Assume overall management/accountability and responsibility in ensuring that all remedial actions/complaints/IR findings are closed out within agreed timeframes.
Provide training on quality and technical related matters.
Create quality awareness at all staff levels.
Assist with management reviews.
Tailor procedures and processes for reliability and maintainability
Evaluation of Proficiency Tests.
Responsible for all SANAS matters relating to the accreditation / compliance of the organization (as per responsibilities for Nominated Rep SANAS document R-03).
Adhere to all quality and safety requirements of the SGS management system.
Perform any other reasonable tasks as assigned by direct line manager.

SPECIFIC REQUIREMENTS – HEALTH, SAFETY AND ENVIRONMENT

Shall adhere to all Health, Safety and Environmental requirements of the SGS OI Management System, country legislation, Rules for Life, local legal requirements and laws.
Shall comply and conform to the QHSE, Global and country policies of SGS.
Participate and form part of Operational Integrity projects and campaigns.
Shall report Health, Safety and Environmental hazards, incidents/accidents and near misses to the Supervisor/SHE Representative/Location Manager/OI Site Coordinator.
Apply Check status process and use the Stop Work Authority whenever the control of risks is not clearly established and understood.
Observe and report any faulty/nonfunctioning apparatus or equipment and or deviations from process/protocols/procedures/work instructions, to the Supervisor/Location Manager.
Assist in investigations.
Ensure that all proper procedures/Working instructions, etc. are followed.
Assist with training of employee/s where required.
Perform and ensure good housekeeping practices are maintained in all work areas at all times.
Participate and adhere to all HSE Procedures/Working instructions, Integrity, Safe Talks, Toolbox talks, etc. training.
Assist in the monthly stock counts within the department
Perform any other reasonable tasks as assigned by direct line manager.

COMPLIANCE & AUTHORITY

Planning, scheduling and performing internal audits
Generating audit reports with findings and observations
Ensuring that all audit findings are closed off within agreed time-frames
Monthly trend analysis reports, with feedback and recommendations to QSHE manager and Regional Geochem Manager and site operations manager
Assume responsibility for advising clients on QA/QC acceptance criteria, and oversee the resolving of client queries related to QA/QC queries
Evaluation of all departments monthly QA/QC charts, with advisory assistance to departments with regards to any possible actions to minimize outliers/bias etc
Adhering to all quality and safety requirements of the management system
Play interactive role of global quality policy and systems of global Geochem laboratories, with a view to ensuring standardization of policies and systems
Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

Qualifications
Education:
Matric.
Preference will be given if applicant has a National Diploma Analytical Chemistry or higher.
Experience:
At least 3 years’ experience in an assay (gold) laboratory. Preference will be given if applicant has experience at Supervisor level.
REQUIRED SKILLS