September 30, 2024

Life & Brand Portfolio

Kwazulu/Natal

FULL TIME

Senior Front of House Manager

Life & Brand Portfolio seeks an experienced Senior Manager to join our Tiger's Milk Suncoast. This candidate will be responsible for effective communication with guests and management of staff. The ideal candidate should highly motivated, efficient and have previous experience in a similar role and environment.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Daily administrative requirements;
Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager
If by any chance the General Manager is not on duty you will be in charge / responsible and accountable for the shop
Daily store and floor operational requirements;
FOH and guest liaisons
Daily pre and post shift checklists are, implemented, completed, checked and filed.
Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
Daily checking of My Inventory on My Micros
Ensuring that all staff rostered to work are on time
Regular presence on the restaurant floor during service
Labour Management – ensuring a 20% labour cost is maintained

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

2-3 years in a similar role.
Experience in dealing with high volume, in a similar environment would be preferable
Strong Leadership ability;
Intermediate Microsoft Excel and Word skills;
Strong analytical and problem-solving skills;
High attention to detail and process driven;
Ability to interpret statistical information;
Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
Self-motivated and deadline oriented;
Ability to multi-task
Discretion and integrity
Problem analysis and problem-solving skills
Stress tolerance
Decision-making
This person will be for employment in a position of trust and honesty and entails the handling of cash or finances

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.
WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.
SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL
Job Type: Full-time
Pay: R15 000,00 per month