Job Opportunities in South Africa

Job Overview

Sales Customer Relationship Liaison required in Cape Town.

Do you have experience managing key customer relationships being involved in the full cycle and completion of the sales process?
Our client based in Montague Gardens requires a unique individual to look after the key clients, liaise with internal teams, and be the central point of all communications for successful transactions.
Salary: R15k – R20k dependent on experience.

Requirements:

• Matric
• Min 3 years’ experience managing Customer Accounts
• Excellent communication in English and Afrikaans
• Exceptional business administration and finance acumen
• Ability to think on your feet and problem solve successfully
• Ability to build relationships and manage multiple key accounts
• Exposed to marketing to increase sales within the business
• Strong communication and interpersonal skills.
• Exceptional negotiation and problem-solving abilities.
• Ability to work independently and as part of a team
• A results-oriented mindset with a passion for exceeding targets

Duties and Responsibilities:

• Working alongside the Management Team
• Cultivate and nurture relationships with key clients in the event space. Understand their needs, objectives, and challenges to provide tailored solutions and ensure client satisfaction
• Identifying new business opportunities with key clients
• Negotiate and finalize contracts, ensuring mutually beneficial terms and compliance with company policies
• Budgets, costing, compile quotations and tenders for projects
• Develop relationships with future key accounts
• Addressing and resolving key clients’ enquiries or problems
• Acting as the main point of contact between key clients and internal teams
• Supervising the account teams assigned to each key client
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met
• Compiling reports on account progress, goals, and forecasts
• Developing a thorough understanding of key clients’ needs and requirements
• Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client’s long-term goal
• Act as a trusted advisor to clients, providing insights and recommendations to enhance their event experiences