October 15, 2024

Barloworld Equipment

Isando

Product Specialist: Industrial Engines Global Grade 11

Key Outputs

Provide solutions for all Caterpillar, Energy and Transport industrial related equipment.
Market Industrial Engines Parts and Service business.
Provide repair option solutions and technology solutions
Provide CVA solutions, Repair Option solutions and work with internal and external customers for continued growth of STU, POPs and POLS
Set up standard work templates and costing templates
Provide total cost of ownership solutions to Construction and Mining customers
Opportunity identification
Grow Industrial Engines STU
Effective self-management and performance ownership
Coordinate the support of sales specialists, implementation resources, service resources and other sales and management resources as needed to meet customer expectations
Use a CRM system to log all customer site visits, inspections, competitor visits and opportunities, and to manage customer information like contacts and feedback
Analyse leads generated by OLGA and use them to build call plans and sales goals
Assist with quotes for parts, service and equipment management solutions
Acquire and use dashboards on sales activity (calls, logs, etc.), POPS, Caterpillar indicators, customer surveys
Understand the full-range of the dealership’s product offerings and how they are intended to meet business and customer needs
Lead dealership strategic account planning process that develops performance objectives, financial targets and critical milestones for one and three-year periods for specific customer accounts
Meet assigned targets for sales quota, profitable sales volume and strategic objectives
Engage in training events that continually grow skills to effectively respond to changing markets and transitioning business strategies
Train after sales site managers
Market current and new products to potential southern African customers
Identify current and future parts and service opportunities to increase turnover and gross profit percentage
Identify current and future parts and service opportunities to increase turnover and gross profit percentage to top 30 customers
Negotiate special pricing on parts, marketing strategies and after sales incentive schemes with Caterpillar