Duties and Responsibilities 1. Administrative Duties:
Check and handle all emails, daily correspondence and telephonic enquiries
Receive telephone calls from Clients to transact on their account and record in daily book
Ensure all transaction received before 11am are processed the same day
Liaise with clients re general enquires, i.e. requests for balances or printouts, etc.
Forward requested information and / or action previously documents instructions to client via email, whatsapp etc.
Meet with clients as required
Assist clients with the completion of documents as necessary, e.g. withdrawal forms
Scanning, linked and Filing of documents
Assist with current and/or ongoing projects
Record Keeping
Action ad hoc requests
Elite – CCM System / One-Drive
Capture client information
Scan and link documents to clients' records, i.e. mandates, FICA, transactions, etc.
Link email correspondence
Link recorded telephone calls
2. FICA / Mandates
Check and ensure all FICA and relevant documents are in place for each client
Assist clients with the completion of mandates and queries as necessary
Ensure that the account mandates and FICA are in place for clients before opening new accounts.
Mandates and FICA documents needs to be signed off by the Manager before new accounts are opened.
All mandates are to be signed off by Key Individual
Contact clients telephonically or via email if information is insufficient or documents are not compliant
Forward mandates and documents to third parties (other financial institutions) as required with client's permission
3. Investec CCM and Nedbank Corporate Saver Systems
Execute all instructions received via email, telephone or direct
Open new client accounts
Update client profiles with updated information
Transact and Monitor the Nedbank Corporate Saver System and Investec CCM
Make and Schedule payments
Print and compile daily transaction schedules and documents for partner sign off
4. Foreign deposits/withdrawals and preparation of BOP forms
Prepare BOP reporting for outgoing and incoming foreign exchange as required
Liaise with IPEX, Nedbank and Investec to finalise deals
Record transactions and indicate where the client is to be charged
5. Daily, Weekly and Mobnthly Procedures
Print Audit Trails
Do daily report recons
Balance Money Market system to reports and working papers
Send required reports to client
Ideal Candidate:
You should:
Have Matric (essential)
2+ years experience in banking background (advantageous)
Be proficient in Word, Excel, Power Point and Outlook
Have good communication and organisational skills
Be able to work as part of a highly successful team
Be able to prioritise work
Be accurate and confident in your work
Be able to handle pressure
Be self motivated
Take initiative
Please note: You must be based in Cape Town and legally allowed to work in South Africa. Clear fraud and credit checks will be required from successful applicants before an offer will be extended. Recognising that diversity is key to excellence, MGI Bass Gordon especially encourages members of designated groups to apply.