Req ID:464261 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide JOB TITLE: LOCOMOTIVE SERVICE CORRIDOR MANAGER – RICHARDSBAY
At Alstom, we create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
At Alstom Rolling Stock South Africa (Pty) Ltd, we strive to deliver best in class locomotives to our customer for use of freight transportation on the railway corridors of South Africa.
Alstom Rolling Stock South Africa (Pty) Ltd is looking for an Service Corridor Manager for our Traxx Africa project based in Richardsbay.
THE PURPOSE OF THE MATERIAL PLANNER ROLE IS TO:
Manage several Customer Sites, oversee depot performance on executing Warranty and TSSSA objectives. (Reliability, Availability and Quality). Managing customer relationship for the related corridor. (Cape Corridor). Also to ensure implementation and application of Alstom Ethics, Compliance, EHS and Quality policies at the depot level. Manage the depot resources.
THE MAIN RESPONSIBILITY WILL BE:
KEY ACCOUNTABILITIES:
Deploy, manage implementation of Alstom & customer EHS + security rules and relevant PI/ TSSSA processes on customer site
Manage Customer’s different sites to ensure they are aligned with Alstom objectives (TSSSA and Warranty objectives)
Ensure fleet availability according to contractual commitments
Manage and develop execution of contract, including PI Warranty and TSSSA obligations
Support Site Managers within scope and provide/ manage relevant resources, direction, operational activities to ensure successful performance.
Responsible for managing operations at all depots and sites within scope
Support Site Manager and the quality team in eliminating defects
Asset management at the various depots and sites
Ensure and lead regular meetings with relevant sites, depots and cross functional teams to drive timeous resolution of any blockages and timeous reporting of site activities and performance. (daily, weekly, monthly)
Accountable for the management of dashboards on open items in conjunction with Engineering and other support functions
Ensure the accurate usage and alignment of systems (Health hub, GSI, 8D) in achieving company objectives
Management and co-ordination of customer relations
Develop a support strategy and plan to improve on QCD performance to ensure Customer satisfaction
Action customer concerns to support in managing operation/ relationship
Engage and support the maintainer (Transnet Engineering)
Provide REX of the Warranty /TSSSA to the organization through Alstom
Identify/Support Project management & Services for Upsell opportunities versus customer needs
Manage open Audits
Manage team, material availability, technical expertise and management of quality control of maintainer
Ensure people management in line with all Alstom People process and maintain and improve employee engagement, and relationships
Manage labour relationship in the event of union involvement on site
Uphold ethics and compliance
THE PREFERRED CANDIDATE WILL MEET THE FOLLOWING REQUIREMENTS:
Minimum of 10 years of technical experience, mechanical or electrical / electronics, Troubleshooting within a Locomotives environment
Minimum of 7 years’ experience in similar environment with at least 5 years managing people experience
Good knowledge of operations, implementing and managing of Quality, Safety and Environmental systems
Field Experience in Locomotive Environment
Good customer service experience
Project Execution (technical/industrial)
General Railway safety knowledge23E Locomotive Experience will be an advantage
Ability to travel nationally
THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING COMPETENCIES
Agile mindset
Inclusive mindset
Responsible mindset
Fluent in English (Verbal and written)
Good team management and people skills
Reliability Availability MS Experience
Problem Solving skills
Data analytics (Defect Management system)
Product Knowledge
Operational effectiveness: understands business goals and objectives and implements an operational plan to deliver results
Ability to make decisions: sense of urgency sets priorities and reacts immediately when confronted with a problem.
Resilience: continues to encourage team during times of high pressure or stress, presents a positive attitude and keeps focuses on objectives
Risk management: calculates and communicates risks, integrates data
Continuously managing and developing people: Identify and promote the right people in his/her team to the right place, anticipate future skills and experience requirements and develop/hire people to fill these needs.
Teamwork & Accountability: Delegates, provides encouragement and support to people in accepting responsibility with accountability.
Communicating with transparency delivers clear messages, listen to others, ensures the right approach depending on the different stakeholders such as customers, team members, colleagues, superiors and suppliers.
We thank all applicants for their interest; however, only those under consideration will be contacted.
We will recruit according to the requirements of our Company’s Employment Equity Plan.
Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?
Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.