Description ACDC Dynamics, a leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps and tools industry. We are looking for an experienced and dynamic Internal Sales Representative for our Polokwane branch. The Internal Sales Representative is responsible for providing sound technical advice and solutions to customers on the ACDC product range. The incumbent will be required to build and maintain excellent customer relations. Key Performance Areas
Advise on technical information
Follow up on back orders
Queries and general administration
Up & Cross Selling including promotion of specials (to supply evidence and regularity)
Relationship and co - operation with external and internal sales team and other departments
Diffuse irate customer situations and provide feasible solutions
Time Keeping, House Keeping, Personal Grooming and General Discipline (Clock and Log in reports as evidence)
Building and maintaining customer relationships
Training to be attended (To attend 4 official training sessions per annum)
Requirements
Minimum Qualification Level - Matric
Inbound Sales experience in the Electrical Field
Excellent communication skills
Ability to cope with change and remain calm under pressure
Ability to multitask
Excellent attention to detail
Process-driven
Systems orientated
Strong personality
Excellent planning and organization skills
Excellent time management and perception of urgency