Job Opportunities in South Africa
October 18, 2024
Metro Computer Services
Mthatha
FULL TIME
ICT Technician
Job description
ICT Support Technician Duties
· Provide First Line and Second Line Support for all ICT related incidents as experienced by the client staff
· Diagnose, debug and resolve end-user technical problems via helpdesk ticket system, email, phone or in person
· Ensure problems and issues are systematically tracked, escalated accordingly and followed up on in a timely manner
· Collaborate with colleagues while working on short-term and long-term ICT projects
· Assist in the provisioning of User Accounts, Computer Accounts on Line of Business Systems as required by the client
· Identify and escalate incidents requiring urgent attention to Systems Administrator and Network Administrator
· Install, configure and manage software and their functions according to specifications
· Maintain hardware and software inventory
· Update calls on the helpdesk system as required by Service Level Agreement
· Other ICT Support tasks designated by supervisor
Salary: Market Related (Negotiable)
Requirements : A+, N+, 2 Years Experience
Mobility : Valid drivers license
Contact : Eli@metrocomputers.co.za/0413939709
Job Type: Full-time
Pay: R4 000,00 - R15 000,00 per month
Job Type: Full-time
Pay: R4 000,00 - R15 000,00 per month
ICT Support Technician Duties
· Provide First Line and Second Line Support for all ICT related incidents as experienced by the client staff
· Diagnose, debug and resolve end-user technical problems via helpdesk ticket system, email, phone or in person
· Ensure problems and issues are systematically tracked, escalated accordingly and followed up on in a timely manner
· Collaborate with colleagues while working on short-term and long-term ICT projects
· Assist in the provisioning of User Accounts, Computer Accounts on Line of Business Systems as required by the client
· Identify and escalate incidents requiring urgent attention to Systems Administrator and Network Administrator
· Install, configure and manage software and their functions according to specifications
· Maintain hardware and software inventory
· Update calls on the helpdesk system as required by Service Level Agreement
· Other ICT Support tasks designated by supervisor
Salary: Market Related (Negotiable)
Requirements : A+, N+, 2 Years Experience
Mobility : Valid drivers license
Contact : Eli@metrocomputers.co.za/0413939709
Job Type: Full-time
Pay: R4 000,00 - R15 000,00 per month
Job Type: Full-time
Pay: R4 000,00 - R15 000,00 per month
We regret to inform you that this job opportunity is no longer available
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