October 3, 2024

Food Lovers Market

Fairview

OTHER

Hotfoods General Assistant

Fairview, Eastern Cape

Permanent -

8 hrs p/day

Work schedule: As Needed

TBC p/hour

Start date: ASAP

Job description

This is a summary of what the job involves to help you decide if you are a good fit.

We are looking for a General Assistant to join our team!

As a General Assistant, you will play a key role in ensuring our customers have a pleasant shopping experience. You will assist customers in locating items, answering questions, processing payments, and maintaining a clean and organized store environment. Your friendly and helpful attitude is essential in providing excellent customer service and promoting a positive image for our store.

What you'll do
This is a list of tasks that you will be responsible for doing on your days at work.

Share accurate information about products, help customers choose, and show how to use them
Solve customer problems and make sure customers are happy with the service
Greet customers, offer help, and answer questions with a positive and friendly attitude
Tell customers about sales and special offers to make shopping better
Ensure customer satisfaction through excellent service
Handle cash and card payments, issue receipts, and process refunds and exchanges correctly
Receive deliveries, organize products, and keep track of stock
Put products on shelves neatly and make sure they are always available
Quickly restock items that are sold out
Properly dispose of store and storeroom waste and put it in the skip bin
Assist with stock takes
Follow safety, security, and environmental rules, policies, and procedures, including what to do in emergencies
Cleaning of designated areas such as storeroom, kitchen etc.

Requirements
This is a list of things you will need in order to be considered for this role

Matric
English
Within 15km from job
Clear criminal record

Preferences
Meeting the preferences would be a plus, but if you don't, it won't stop companies from considering you.

South African candidates
Experience: Team Member

Application Process
This is a list of things you will need to do when completing your application to this job.

Assessments required for application

Potential Work Performance Assessment Battery

Questions required for application

In which area do you currently live? (Please be specific in providing the suburb, district or city)
Have you previously worked in a customer-facing role?
Do you have experience with stock takes?
How do you handle a situation where a customer is not satisfied with a product?
What steps do you take to keep shelves and fridges full and tidy?
What do you do if you notice a price label is incorrect?
Have you used a cash register or computer-based point of sale (POS) system before?