Job Opportunities in South Africa
September 2, 2024
HotelJobs.co.za
Paterson
FULL TIME
Guest Relations Officer - Paterson
5* Game Lodge close to Paterson is looking for a Guest Relations Officer.
Primary purpose of the job:
Primary purpose of the job:
- To work with and assistant the Lodge Manager to provide support in the daily operations of a lodge
- Ensure that Housekeeping checks done according to set standards
- Supervising restaurant’s functioning before and during meal times and supporting the service staff, and making sure this is carried out to company standards
- Making sure meal standards are adhered to before meals leave the kitchen
- Checking guests in and out, and taking care of guests requests and needs during their stay
- Act on guest’s requests for additional services and supplies
- To liaise with senior lodge management to report anomalies, variances and new ideas for improvements
- Assist with Stock Counts and Weekly and Monthly Reports
- Hotel Management Diploma/Certificate or equivalent
- At 2 years working experience in Front of House or similar position at a 4/5* Lodge or Hotel
- Computer literate on MS office (intermediate level excel)
- Knowledge of GAAP and OPERA
- Good guest relations with knowledge of Hosting/Butler skills
- Driver’s Licence
- An eye for detail and good common sense
- Good knowledge of Food & Beverage Service, Housekeeping & Front Office
We regret to inform you that this job opportunity is no longer available
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