Job Opportunities in South Africa
October 15, 2024
Cipla
Cape Town
Customer Services Team Leader
Department
Type of Employment
Job Purpose
Key Accountabilities
NB - Full JD is available on request
Job Location
Disclaimer
- Supply Chain
Type of Employment
- Permanent
Job Purpose
- The responsibilities include but not limited to driving service excellence within Customer Services with particular focus on team leadership, managing customer services operations, developing procedures to enhance productivity, data analysis and overall improving customer experience while building a positive and engaged environment.
Key Accountabilities
- Manage Daily Customer Services Operations
- Order Fulfilment
- Customer Query Management
- Reporting
- Customer Engagement
- Pricing & Filing
- Team Engagement
- Customer Service Standards
- Continues Improvement
NB - Full JD is available on request
Job Location
- Parklands
Disclaimer
- Cipla is an Employment Equity employer, and this position will be filled based on our Employment Equity Plan.
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