October 15, 2024

Fidelity Services Group

Cape Town

OTHER

Branch Administrator - Table View

The overall purpose of this position is to assist the Branch with administrative responsibilities.

Minimum Requirements:

Excellent communication skills
Matric certificate or equivalent
A clear criminal record
Computer literate and proficiency in Microsoft Word, Excel and Outlook
At least 2 years’ administration experience
Background in Administration/ Office Management is an advantage
Must be willing to work overtime when required
Own transport is an advantage

Key Performance Areas (not totally inclusive):

Maintaining a sufficient filling system and document management, including archiving
Answering the telephone and taking messages
Assisting Recruitment department with new hire onboarding (e.g. preparing documents, coordinating orientation agendas, etc); contacting and following up with candidates during the recruitment process

Dealing with internal and external enquiries
Taking meeting minutes
Provide administrative support to the Branch Manager when required
Processing daily hours/posting sheets to payroll
Submit pay queries
Meet daily, weekly and monthly deadlines (emails/work sheets/templates)
Processing daily dedicated vehicles data as well as monthly hours and km’s for billing
Processing/ printing monthly code lists and details for clients
Fidelity Access Control System – send requests, authorization, enrollment and scanning
Order uniforms, beverages, cleaning stuff, stationary and ID cards
General Clerical duties

Core competencies and other Personality Attributes:

Self-development
Communication skills
Must be honest and reliable
Must have excellent verbal and written communication skills
Must be assertive
Pay attention to detail
Ability to work without supervision
Ability to maintain confidentiality
Time management

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.