October 16, 2024

FHH Consultants (PTY) Ltd

Fourways

FULL TIME & OTHER

Asssitant to Financial Advisor - Wealth and Investments

Minimum Requirements:

Grade 12
MUST have a drivers license and own reliable vehicle
Two years industry related experience and a sound knowledge of Insurance
Experience on the X-Plan insurance package would be highly beneficial
Word, Excel and Outlook is a must
Discovery Life Insurance/Invest experience highly beneficial
Must be able to work remotely from home when and if required

Duties and Responsibilities and Performance Outcomes:
Capturing and taking minutes of meetings from Financial Advisors interaction with clients;

Capturing, processing and following up on applications (also checking that applications are
completed correctly), servicing and any other requirements;
Ensuring that compliance documentation and Financial Needs Analysis (FNA) accompany all
new business and/or client servicing;
Checking that the Record of Advice (ROA) and FNA mirror one another and further that the
Compliance is completed correctly;
Ensuring that all Compliance documentation is loaded on X-plan for the Internal Compliance Officer as well that all FNA’s are attached to X-plan on a daily basis;
Keeping records and ensuring documentation is completed as required by the FAIS Act, FICA Act and relevant legislation;
Obtaining Client Authorities for preparing portfolio’s via Astute, act Finding , checking them
as well as uploading quotations prior to Financial Advisor/s meeting with the client;
Ensuring that ALL portfolios are prepared one week prior to the Advisor/s meeting with the
clients;
Checking the diaries and appointments for quality control prior to Advisor/s meeting with
the client;
In house servicing – upgrade’s and downgrades
Ensuring that new business is processed timeously and that any outstanding quotations are
followed up on – pipe and new business must be followed up daily;
Dealing with queries, difficult clients and complex queries that may be received by the
Advisor/s and the Financial Planning Practice;
Interact with Clients Diligently and Fairly;
Striving to assist your broker/s in achieving and exceeding sales targets;
Contacting clients for beneficiary changes / Wills /arrear premiums /replacements / broker
Changes / lapses / cancellations and ensuring that we try to save this business;
Liaise with broker consultants and Insurance Companies;
Sending out communication and liaising with clients to keep them updated;
Following up on leads and campaigns;
Check the database for possible new business and ensure that details on system are up to
date and correct;
Contacting clients for counter-offer letters and declines;
General administration and in-house servicing/new business; and
Must attend all training sessions and further, the candidate is required to complete and pass the FICA assessment.
Assisting clients in going from blue to gold on Vitality.
Checking all user groups are linked Directors, Shareholders, Trusts, Trustees, Employer/Employees etc
Changes to Buy and Sells and ensuring they are updated annually