Job Opportunities in Singapore


September 18, 2024

RANDTECH ASIA PTE. LTD.

Singapore

OTHER & FULL TIME


Senior Account Manager

Role Summary


Summary and overall objectives of the job


The Senior Account Manager in the electronics components independent distribution business plays a crucial role in managing and nurturing key client relationships. The Senior Account Manager will be based in Singapore and will explore South-East Asia market and business opportunities. The Senior Account Manager will work closely with assigned accounts and will drive both sell (PPV & shortages) and buy (excess) opportunities with the assigned accounts.


Essential Functions


1. Client Relationship Management
  • Build and maintain strong relationships with key clients in the electronics industry.
  • Understand clients' business needs and goals to provide tailored solutions.
  • Act as the main point of contact for clients, addressing their concerns and ensuring customer satisfaction.


2. Sales and Business Development
  • Identify new business opportunities and potential clients within the electronics components market.
  • Develop and implement sales strategies to achieve revenue/GP targets and business growth.
  • Collaborate with the sales team to drive sales initiatives and meet sales objectives.


3. Product Knowledge
  • Stay updated on the latest trends and developments in the electronics components industry.
  • Possess in-depth knowledge ofthe products and services offered by the independent distribution business.
  • Provide technical support and information to clients regarding various electronic components.


4. Negotiation and Contract Management
  • Negotiate contracts and agreements with clients, ensuring favorable terms for both parties.
  • Manage contract renewals and address any contractual issues that may arise.
  • Work closely with legal and finance teams to ensure compliance with company policies and regulations.
5. Team Collaboration
  • Collaborate with internal teams,including business development, sourcing, ogistics, quality, finance and customer support, to ensure seamless service delivery.
  • Coordinate efforts to meet client expectations and resolve any operational issues promptly.


6. Market Analysis
  • Conduct market research to identify industry trends, competitive landscapes, and potential areas for business expansion.
  • Provide insights and recommendations based on market analysis to drive strategic decision making.
  • Provide timely market updates to clients.


7. Forecasting and Reporting
  • Develop sales forecasts and reports to track performance against targets.
  • Provide regular updates to management on sales metrics,market trends, and client feedback.


8. Customer Advocacy
Act as a customer advocate withinthe organization,ensuring that clients' needs and feedback are considered in product development and improvement initiatives.


    9. Compliance and Risk Management
    • Ensure adherence to industry regulations and compliance standards.
    • Identify and mitigate potential risks associated with client accounts and business operations.


    10. Continuous Improvement
    • Proactively identify opportunities for process improvement and efficiency withinthe account management function.
    • Stay updated on industry best practices and incorporate them into account management strategies.
    Core Competencies


    • Excellent interpersonal skills and business acumen to effectively manage client relationships and drive business growth.
    • Deep knowledge of the electronics market, with insight in the electronics component's distribution business.
    • Highly motivated and results oriented to deliver best services experience to clients.
    • Ability to work well within a team and cross functionally.
    • Strong analytical and problem-solvingskills.
    • Ability to prioritize tasks, meet deadlines and work independently in a fast-paced environment.
    Education and/or Experience and Physical Requirements


    • Degree or Equivalent.
    • 10+ years of prior sales experience in electronics components distribution business.
    • Intermediate level: Microsoft Office with an emphasis on Microsoft Excel; highly-internet savvy.
    • Outstanding written and spoken communication skills with the ability to read, write and communicate in English and Thai.
    • able to communicate in Thai is a MUST as this position is to explore and develop the new market in Thailand.

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