September 18, 2024

CIMB Group

FULL TIME

Head of IT Application Delivery and Support - Non-Retail SG

Responsibilities:

Strategy and Planning
- To form strategic partnership with Business Unit stakeholders and design innovative, optimal IT solutions for projects.
- To engage and provide consultation to Senior Leadership Team and Business Unit stakeholders on IS strategies and solutions so as to make sound decisions on technological investment
- Work with the respective business stakeholders on application strategy and roadmap
- Be a valued contributer to the entire IT portfolio beyond non retail applications as part of the senior IT leadership team in Singapore.
Business Performance and Management
- To Deliver and Support IT systems and applications within our organization that meet the needs of the business while adhering to security best-practices, compliance and regulatory requirements.
- Accountable for end-to-end delivery of all Non retail projects and to ensure that projects are run within budget and schedule and to manage project risks effectively.
- To ensure timely support on business applications to meet service level agreements
- To plan and manage budget and expenses in-line with overall procurement guidelines, and to ensure alignment to businses objectives
- To continuously assess the security risks of non retail application assets in terms of security threats by continuously applying patches and hardening for vulnerability
- Prepare the various management reportings as required
- Be the backup to the Retail Applications delivery & support counterpart.
- To collaborate effectively with Regional Group Technology (GT) teams, outsourced partners and suppliers to deliver high-valued services to Business Stakeholders
People Management
- Provide Leadership and Oversight management of the non-retail applications teams.
- To manage talents effectively and to develop a team of highly motivated and skilled Banking application professionals with high performance work culture and embracing industry best practices
- To ensure effective and efficient utilisation of non-retail resources and operate the team in a cost-effective manner
- To manage relationship with Technology Services (Infrastructure) teams so as to deliver best of class IT services to Business Unit stakeholders
- Champion the corporate culture and values through both practitoning and communicating.
Regulatory and Industry Compliance
- To ensure all applications in the non-retail portfolio adhere to regulatory requirements including TRMG, MASGO, FSM-N05, FSM-N06, MAS 634
- To ensure industry best practices are adopted such as industry CIS hardening baselines, AWS Best practices.
- To maintain and ensure all SOP are aligned and up to date and all line 2 and line 3 requirements are fulfilled ie the CAR (Compliance, Audit, Risk) dimension is kept clean.

Requirements:

Degree or Diploma in information technology, Management, banking & finance.
Possess at least 15 years in IT Applications space preferably majority in Banking context.
Minimum 10 years of Information System (IS) management experience with strong universal banking and technology domain
Proven track record in delivering complex and innovative digital IT projects
Highly knowledgeable and experienced in financial services application delivery lifecycle, technology for digital/innovative business solutions, problem solving skills and ability to manage senior stakeholders.
Certificate/Training on Problem solving methodology & Project Management qualifications such as PMP / & Application/Infrastructure support service frameworks like ITIL/COBIT / Agile Methodology, TOGAF
Public Cloud skills and credentials in particular AWS is an advantage