October 20, 2024

International SOS

Singapore

Coordinating Doctors Asia

Coordinating Doctor

International SOS – candidates must be currently based in Asia.

Position Overview
Coordinating Doctors work at the International SOS Assistance Centres, based in Asia.

The role is to provide, from Asia support to European/US Assistance Centres and assist with the coordination of medical care, evacuations and transport of patients. You will be required to work both day and night shifts. Your medical registration/license must be current with the European/US location to which you are providing support.

Key Responsibilities

Provide professional telephone advice to patients and monitor the appropriateness of the medical treatment.
Obtain medical reports verbally from treating doctors to ascertain the suitability of patient’s treatment and/or to coordinate the patient’s needs for transport.
Monitor the medical aspects of evacuations and repatriations, including assessing the necessity of an evacuation and how it should take place.
Liaise with medical departments of various commercial airlines for passenger clearance. Complete medical information forms with accuracy and within required timeframes.
Knowledge and adherence to International SOS internal policies and procedures, as well as policies and procedures outlined by our clients.
Ensure that patient’s information is stored appropriately in related systems and follows the internal procedures on privacy. Patient information is not shared with other departments or externally.
Communication with clients and other assistance centres through emails or confirmations is professional and meets business standards requirements

Must be medically registered/licensed within European/US countries
Geographical location: must be based in Asia

Due to the high volume of applications expected for this role, the recruitment team will only be contacting suitably qualified candidates, therefore decline letters will not be sent to unsuccessful candidates.