IT SUPPORT ENGINEER

September 22, 2024

Wajda International Technology Services

الدمام

CONTRACT & FULL TIME

Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, and security updates; support internet, intranet, LANs, WANs, and network segments
Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly
Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed
Assist the help desk and other teams with troubleshooting to identify root causes, and provide technical support when needed.
Perform routine and scheduled audits of all systems, including backups Candidate Profile:
Proven success in an IT role with a minimum 2 years’ experience.
Experience with or knowledge of Windows server operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
Experience in ERP Support
Experience with Cloud Applications and handling of Microsoft 365 environment.
knowledgeable in Cybersecurity and the safety of IT infrastructure.
Experience in Forti Gate/Sophos Firewall policy creation, SD-WAN routing, VPN connection, SSL Certificates.
Familiar with Veeam Backup & Replication application for backup jobs, restoring backups, and cloud backup.