Job Opportunities in Saudi Arabia
October 12, 2024
RIXOS
جدة
FULL TIME
Chief Concierge
Company Description
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.
Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.
Job Description
Qualifications
Additional Information
What we offer....
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.
Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.
Job Description
- Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision-making; demonstrate honesty/integrity; leads by example.
- Encourage and builds mutual trust, respect, and cooperation among team members.
- Serve as a role model to demonstrate appropriate behaviors.
- Supervise and manage employees. Manage all day-to-day operations.
- Conducting performance reviews and ensuring that all equipment and supplies are working properly.
- Strong organizational skills.
- Ability to organize, manage and supervise the delivery and retrieval of luggage and the fast and efficient parking of cars during large events, such as parties and weddings.
- Coordinate luggage deliveries and distribute pertinent guest arrival and departure details to team members.
- Supervising Bellmen, transferring and storing guest luggage and responding to guest requests.
- Inspect guest rooming standards and acquaint guests with rooms and their features.
- Guiding and directing valet parking operations to ensure services are in alignment with guest expectations and established standards.
- Supervise the activities directly related to providing valet parking-related services while ensuring the safety and security of all vehicles.
- Ensure team members have current and up to date knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events.
- Establish and maintain open, collaborative relationships with employees and ensures employees do the same within the team.
- Ensure concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.
- Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensure that regular on-going communication is happening with employees to create awareness of business objectives and communicates expectations, recognizes performance, and produces desired results.
Qualifications
- Previous hospitality experience
- Excellent communication skills
- Strong customer service skills required.
Additional Information
What we offer....
- An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
- The opportunity to challenge the norm and work in a creative and rewarding environment.
- Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
- Great discounts on the entire Ennismore family.
- Many opportunities to progress and change as part of a global family of brands.
- Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!
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