Job Opportunities in Romania
February 27, 2024
Bertrandt AG
Sibiu
OTHER
Warranty Claims with German
Warranty Claims with German
Workplace: 55002, Sibiu
What to expect:
-
Warranty Claims and Service Inclusive Program Assessment where you will have to do the following:
- Automated Processing Oversight
- Manual Assessment
- Correction, Rejection, or Credit
- Technical Understanding
- Language Skills
- Time Management/ Prioritization
-
Evaluation of Authorizations for Repairs where you will have to do the following:
- Goodwill Payment Authorization
- Technical Evaluation
- Quick Response Time
-
Consultancy Tasks, Analytics, Reporting where you will have to do the following::
- Consultancy Support
- Analytics and Reporting
-
Alignment and Status Updates
-
Ticketing System Utilization
-
General Recommendations where you will have to do the following::
- Continuous Training
- Feedback Mechanism
- Process Optimization
- Documentation Best Practices
What you bring along:
- Vehicle mechanic/mechatronics technician with relevant commercial vehicle experience, master craftsman/technician, as well as additional commercial knowledge
- Good product knowledge of MAN and NEOPLAN vehicles and experience with after sales requirements
- Experience in dealing with warranty issues
- Good IT skills in MS Office, HOST applications and SAP R/3
- Assertiveness and communication skills
- Independence and high motivation
-
Good knowledge of English and German (mainly reading) Language level B2
- Independent and structured way of working
- Ability to work in a team.
What we offer:
Contact:
Ioana Corman
Tel.: 0770 904 240
What we offer:
Contact:
Ioana Corman
Tel.: 0770 904 240
We regret to inform you that this job opportunity is no longer available
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