October 18, 2024

Ecolab

Iasi

OTHER

Sr Operations Analyst

Job Overview: The Sr Operations Analyst is responsible for overseeing the operations within the Central and Eastern Europe region. This role involves strategic planning, team management, and ensuring the delivery of high-quality services that align with the company’s objectives.
Responsibilities and Duties:

Serve as the primary point of contact for all team-related matters within the CEE region.
Collaborate with other departments to ensure alignment of regional goals with overall company objectives.
Develop and implement strategic plans to enhance productivity and efficiency within the team.
Lead and mentor team members, fostering a culture of continuous improvement and professional growth.
Monitor team performance, providing regular feedback and conducting performance reviews.
Manage project timelines, budgets, and resources to ensure successful completion of initiatives.

Identify training needs and opportunities for team development.
Liaise with partners and vendors on IT related user support.
Work with other support functions on projects and activities related to IT

Qualifications:

Qualification in technical field and at least 5 years of IT experience including 3 years in a technical customer support role.
A degree in Management or related field, or equivalent experience.
Proven experience as a team leader or supervisor, preferably within the CEE region.
Proficient in project management and familiar with performance metrics.
Fluency in English and at least one Central or Eastern European language is highly desirable.
Excellent communication and leadership skills, with the ability to motivate and inspire team members.
Decision-making skills and the ability to operate with autonomy and discretion.
Strong understanding of the cultural and business landscape of Central and Eastern Europe.

Troubleshooting and problem analysis.
Customer service focused skills.
Excellent in thriving within a dynamic and diverse cultural setting

What’s in it For You:

Become a Recognized Expert: Gain recognition by showcasing your unparalleled expertise in hygiene and food safety.
Long-Term Career Path: Carve out an advanced and enduring career path in sales, service, corporate accounts, or management.
Comprehensive Benefits: Enjoy comprehensive benefits packages aligned with market and industry standards.
Learn from the Best: Participate in a training program that allows you to learn from successful professionals.
Inclusive Work Environment: Thrive in a flexible and inclusive work environment where you can grow and be your authentic self.
Access to Resources: Benefit from best-in-class resources, tools, and cutting-edge technology.

Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.