Specialist - technical support - Romania Jobs Opening

October 9, 2024

Mavenir

București

OTHER

Specialist - technical support

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary

Specializes is supporting and resolving customers encountering problems using company's products such as concerns raised during installation, operation, maintenance or product application or compatibility matters. Reports new or recurring problems to design departments.

Key Responsibilities

Ability to explain 4G/3G/2G Core (Voice Core & Packet Core), Vo LTE/Vol TE, solutions and architectural changes to global telecom customer teams
LLD and HLD designing for Vol TE and related IMS network
Ensuring smooth Vol TE operations and effective customer management
Troubleshooting of E2E network issues & coordination with all stakeholders
Subject matter expert (SME) for Core Network functions & should have experience on followings technologies/products:
Architect for Vol TE
Voice Core # IMS/ Vo LTE (CFX, TAS), SBC, MRF, DRA
3G Core (MSS, MGW)
Mobile core technologies, including 3gpp, IMS Virtualization, M2M and LTE is helpful
Awareness of telecom evolution topics Cloudification, VMware, Open Stack, Containerization, ZTS
Candidate shall have working experience in Vol TE including GSM/4G mobile core network/switching of any vendor.

Trace analysis skills of network interface Gb,RANAP,Gr,GTP,S1-MME,S6a,S5-S8,S13,S11,S10,Gx,Gy,Rx,Gm etc.

Will be responsible for direct contribution to customer offers/bid technical solutions writing, reviewing own & attached team members deliverables.
Must have Shell Scripting & Linux experience
Expert in own product/solution area. Responsible for reviewing own and peer's work.
Responsible for providing end to end support in MS Operation work.
Ready to work in shift and different time zone based on requirements.
Knowledge about Cloud,
VMware
,
Front End

Containerization
,
SME

Core Network
,
Open Stack

Job Requirements

Essential:

Minimum of 8-15 years' experience in using relevant networking protocols
Bachelor / Master's degree or equivalent
Previous experience as an IMS SME for Vol TE or related experience
Fluency in English both verbal and written

Other languages are of advantage Desirable Professional background Areas

Managed Services
Outsourced Operations
NOC Operations
Production Change Management
Maintenance and Support
4G, LTE, IMS, Messaging Rollouts

Desirable Personal Attributes

Collaborative and Team Player
Open to new ideas, adaptable
Detail Oriented, must be able to run on the ground with the engineers
Conservative in taking risks that lead to mistakes in the field
Aggressive in driving to solutions and conclusions to issues

Requires Minimum Supervision. Self-Starter – Can Do Attitude
Highly adept in managing rollout risks
Previous experience working for global organizations.
Strong negotiating and expediting skills.
Ability to work in fluid, fast-paced, global environment.
Ability to be quick, agile, and highly responsive.
Strong interpersonal skills, a team player
Six Sigma or Total Quality Management certification a plus

Accessibility

Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance, please state in your application or contact your recruiter.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.

We regret to inform you that this job opportunity is no longer available