Senior Survey Programmer

September 9, 2024

Dynata

Timișoara

OTHER

Please note that this opening is for a full-time role, 40 working hours a week, shift - 14:00 - 23:00 (EET) and 15:00 - 24:00 (EEST).

This is a talent pipeline in anticipation of future needs. Although we might not have an immediate opening for this role, we are likely to be hiring soon as our team is constantly growing and looking for talented people.

Qualified applicants will be invited to take part in the recruitment process and meet the Hiring Team. If successful, they will be placed in the talent pool and contacted as soon as an open position arises.

Job Description

Build high performing teams by developing, mentoring, and retaining engaged, high performing staff to support programming and corporate strategic objectives. This position will specifically work with consulting clients and provide high touch communication.

Overall Objectives

Effectively utilize all your resources to ensure success of the POD initiative
Ensure balanced workload across the team to ensure client deliverables and timelines are met or exceeded
Meet or exceed business objectives by setting high standards and clear expectations for our teams
Proactively work to assist others in achieving the organization’s objectives
Build great client relationships; by ensuring yourself and the team produces the highest quality and timely work
Be a Programming Guru, always program with the highest quality and productivity standards
Offer the best solutions to internal and external stakeholders, while acting like an owner and protecting the company’s and employee’s interests
Be knowledgeable and able to discuss our products and technology to clients
Project confidence to stakeholders (internal and external)
Identify opportunities to recommend value-added services streams
Raise to SP Management, knowledge gaps in other teams (programming and other departments) to ensure high levels of service to our clients
Effectively utilize all your resources to ensure success of the POD initiative
Ensure balanced workload across the team to ensure client deliverables and timelines are met or exceeded

Programming Objectives

Program every survey with the highest efficiency
Be the technical expert on the team, capable of executing against all complexities and custom survey programming
Act as a Subject Matter Expert within the programming teams
Be accountable for ensuring accurate data entry for metrics for reporting purposes

Roles and Responsibilities

Review survey document and provide consultation for accurate programming, optimal data layout and respondent experience.
Program various complexity surveys in survey platform(s) (Decipher and/or CMIX).
Create OR Update programming templates and co-ordinate with R&D team for custom features.
Plan “project handover in multiple shifts” and “task division within team”. Ideally, Senior programmer should program complex portion OR new functionality and share other programming tasks within team to expediate programming.
Optimize code and update template to manage project’s repetition need
Maintain positive programming spirit when accidental mistake happens. Advocate “learn and share” culture.
Program multiple surveys in parallel and deliver initial test links/ changes as per established timeline. Be thought partner and recommend option to expediate programming edits and better user experience.
Figure out options to expediate programming edits. Justify turnaround time (TAT) to client with reasonable summary and recommend alternative options to expediate edits
Test surveys and validate programming content / logic (piping, masking, skip, complex priority and other logic) by conducting code review /link testing / checking simulated data. Co-ordinate with other programming team OR QA team for further QA assistance.
Support PM team OR client in creating custom reports
Co-ordinate with team to conduct data check multiple times throughout project life cycle.
Lead programming related discussion with client and PM team about best programming practices and provide optimal solution for specific context
Coordinate with translation team/ third party suppliers for translations, language overlays
Assist in mentoring existing OR new hire staff for required technical skills

Position Requirement

5+ Years of Decipher Programming experience
Programmed at least 200+ projects in past (including international project + trackers)
Trained new hires OR existing team members in past
Manage projects independently without too much direction and can review other programmers’ code and derive outcome
Advance Knowledge of Python, HTML 5, CSS, Java script OR j Query
Team player who respects and works well with other team members
Ability to prioritize and manage multiple projects for on time delivery. Ask for help just in time to ensure that client deliverable is NOT compromised
Attention to detail with passion for survey programming and willing to learn / apply new technologies
Experience with CMIX, Confirmit, SPSS, Sawtooth or other online programming software is a plus.

At Dynata, we are dedicated to attracting, retaining and developing our people regardless of ethnicity, gender, identity, disability and age. We actively encourage applications from people of all backgrounds to join our innovative and high-performing team where individual differences are respected and celebrated.

Dynata is an equal employment and affirmative action employer OE/ Minority/ Female/ Veteran/ Disabled/ Sexual Orientation/ Gender Identity.

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We regret to inform you that this job opportunity is no longer available