To analyze different dimensions of operational effectiveness through data, presenting outcomes from analysis to stakeholders and be responsible for reporting needs (1.) To be accountable for report metric development and simplification for easy and ready access. (2.) To present outcomes from analysis to the stakeholders for better decision making. (3.) To participate in setting up models for process performance management and to participate in various continual improvement initiatives. (4.) To create and maintain reportsor dashboards that analyze different dimensions of operational effectiveness (5.) To act as a liaison for new report creation, report modification and report maintenance to fulfill requirements for operational and client-faced reporting and analytics.