Job Opportunities in Romania

Short Description

Qualifications

• English and Spanish – Minimum B2 level
  
• Related business knowledge and experience (service delivery and people management)
  
• R2A Report-to-Analyze experience (OTC and R2R will be an asset)
  
• Strong client relationship management skills
  
• Impact & influence skills
  
• Process management and improvements skills
  
• Good client facing and presentation skills
  
• Change management skills
  
• Able to work on multiple tasks in demanding environment and work with people from diverse cultures
  
• Ability to work effectively under time pressure and with deadlines
  
• Teamwork approach
  
• Flexibility, ability to deal with ambiguity and change
  

Job Responsibilities

• Assures sufficient resources to perform operations for the Client
  
• Creates, leads and develops strong and effective teams, motivated towards effective performance and objectives realization
  
• Ensures that all targets and deadlines described in KPIs and SLAs are met according to Client’s expectations
  
• Manages turnover and recruitment processes for the project
  
• Accurately forecasts and manages costs and profitability for the project
  
• Takes care of quality improvements
  
• Plays a role model to influence other individuals behavior and professional development
  
• Defines new opportunities by identification of potential areas where scope of project can be increased
  
• Encourages the Client to identify other areas that could have the impact on scope increase