Manage customer complaints and is the owner of Problem-Solving Process by involving relevant departments in developing appropriate investigation and corrective actions.
Develop and maintain documentation and internal product specifications.
Document and report all supplier quality related issues, product and process nonconformance.
Responsible for promoting quality mind set in all plant employees.
Co-operation with Production is core of his duty.
Manage the Integrated Management System at the Plant level
Lead the local FS team, the hazard analysis and HACCP program for food product plant(s)
Prepare and successfully completes internal, customer and external audit requirements
Participate and perform internal and external IMS audits, follow-up on IMS audit results, Make action plans to close open non-compliances and ensure they are solved
What makes you great
Bachelor Degree (Industrial or Food Engineering preferred) with over 5 years of relevant experience
Experience with physical lab testing equipment.
Experience in applying Integrated Management Systems requirements: Good Manufacturing Practices (GMP), ISO 9001, FSSC 22000, ISO 140001, ISO 50001, ISO 45001 is an advantage.
Analytical and Problem-solving skills to help work through customer problems and production issues, as well as develop strategies for improving product quality.
Highly self-motivated and self-driven.
Communication skills and ability to manage Customer Relations.
Fluency in English is a must.
What you can expect working with us
A diverse range of highly interesting operational tasks, projects and challenges in a growing region with many different countries
An international working environment within a 100% family-owned company
Individual and accurate training as well as professional support