We are seeking a skilled IT Technician to join our dynamic team. The ideal candidate will have a strong technical background, problem-solving abilities, and excellent customer service skills. As an IT Technician, you will be responsible for maintaining our computer systems, ensuring network communication and providing technical support to our staff, including our warehouse operations.
Responsibilities:
Install, configure, and maintain computer hardware, software, and networks.
Troubleshoot and resolve hardware, software, and network issues.
Perform regular system updates and maintenance tasks.
Manage user accounts and permissions.
Ensure data security and backup systems are operational.
Provide technical support to end-users via phone, email, or in person.
Document technical issues and solutions in a clear and concise manner.
Collaborate with other IT staff to improve systems and processes.
Ensure good functionality between warehouse hardware (e.g., barcode scanners, printers) and software systems.
Troubleshoot and resolve technical issues related to warehouse operations and logistics.
Inventory of IT infrastructure assets
Train warehouse staff on the use of IT systems and equipment.
Ensure the reliability and performance of wireless networks within the warehouse.
Monitor and maintain systems and machinery used in the warehouse.
Qualification:
Proven experience as an IT Technician or similar role for at least 2 years
Good knowledge of computer systems, networks, and software.
Experience with various operating systems (Windows, Mac OS, Android).