Job Opportunities in Romania
October 6, 2024
Hewlett Packard
București
Collections Analyst with Greek language
What will your role be?
As a Collection Specialist you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.
What will your day consist of?
As a Collection Specialist you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.
What will your day consist of?
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You will lead communication with a key customer portfolio developing trusted relationship
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You will be supported by high-tech tool to help prioritize key contacts with your customer portfolio and urgent actions
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You will listen carefully to the customer challenges and identify solutions on how to drive payment behavior
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You will facilitate challenging solutions by involving other HP teams in working with the customer
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You will advise the Credit Analysts, Sales, Account Management teams on collection risks
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You will lead and/or participate in business enhancement projects across geographies
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A strong collaborator with excellent English and Greek skills:
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Excellent customer skills and incredible focus on trust and credibility to influence action
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Ability to build relationship across teams and cultures
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A unique voice and a talent to challenge status quo processes
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An independent result-oriented professional with:
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Drive & a creative power to meet continuous challenges of the role
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Proven problem-solving skills
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Foundational understanding of collection and financial concepts
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Proven analytical skills coupled with willingness to continuously learn
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Solid computer literacy, curious to work with various technical tools to gain efficiencies
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Experience in a similar position will be considered a plus
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Typically 2-4 years of experience, preferably in collections / completed university degree with some experience in collection considered an advantage
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