Sales Assistant

June 12, 2024

GMG

Doha

Sales Assistant | JD Sports | Qatar

About the Role

Sales Assistant at JD Sports will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.
Core Responsibilities:

Describes product features and benefits; demonstrates the use and handling of the product
Educates clients on brands quality standards and specifications
Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase
Provides information to customers on warranties, features, specifications, maintenance and care of products.
Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard
Maintains awareness of new product launches, promotional events and sales
Achieves sales targets by using sales techniques, up-selling and cross selling
Ensures promotions and pricing are accurate and in line with company standards and policies
Computes sale prices and discounts as applicable; Maintains sales records
Receives and processes cash, changes and credit payments and generates invoices and receipts
Operates as a cashier and be consistently accurate in money handling (in case applicable)
Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures
Adheres to loss prevention, inventory controls and standard operating procedures of the company
Provides assistance in store merchandising in product placement and arrangement
Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times