A Head Bartender engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality. What will I be doing? A Head Bartender will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically, you will be responsible for performing the following tasks to the highest standards:
Receive orders and serve customer requests completely in a timely manner
Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc.
Take food orders and assist the floor team with deliveries as required
Understand menu content, any menu changes, and promotional activities
Keep your service area clean, tidy, and well-prepared
Efficiently manage the proper settlement of all customer accounts
Answer guest queries in a polite and helpful manner
What are we looking for? A Head Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous experience within a cocktail bar environment
The ability to create classic cocktails
Flexibility in hours as you will be working rostered shifts, especially on weekends
Exceptional personal presentation and communication skills
Flexibility to respond quickly and positively to a range of work situations
Passion for delivering exceptional levels of guest service
What will it be like to work for Hilton? The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our
Go Hilton Team Member Travel
discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.